Unit 3 - human resource glossary

HideShow resource information
Human resource management
Making the best use of all employees to achieve corporate goals
1 of 21
HR objectives
Targets the HR management hopes to achieve by implementing HR strategies, so that the business can achieve its corporate objectives
2 of 21
Soft HR management
Concerned with communication and motivation. People are led rather than managed. Thy are involved in determining and realising strategic objectives
3 of 21
Hard HR management
Emphasises costs and places control firmly in the hands of management. Their role is to manage numbers effectively, keeping the workforce closely matched with requirements in terms of both bodies and behaviour
4 of 21
Workforce planning
Details of how the business will implement its HR management policies
5 of 21
Centralisation
Where the decision making authority is concentrated amongst a small number of senior managers at the top/centre of the organisational structure
6 of 21
Decentralisation
Where the authority for decision making is delegated to subordinates in the organisational structure
7 of 21
Delayering
Removing levels in the organisational structure
8 of 21
Peripheral workers
Part time, temporary and self-employed workers brought into the businesses as and when needed
9 of 21
Flexible workforce
Where a significant percentage of employees are on part time and temporary contracts rather than the vast majority being on permanent, full time contracts, and/or where employees are multi skilled and work whenever needed in the organisation
10 of 21
Core workers
Full time, permanent employees, with business-specific skills and knowledge, performing tasks key to the success of the business, often rewarded with high salaries and excellent working conditions
11 of 21
Outsourcing
Where business functions are provided by external specialist organisations rather than provided in house
12 of 21
Homeworking
Where employees can perform their job from home, increasingly linked to their employer via the Internet
13 of 21
Employee groups
Forums made up of employee representatives from selected areas of the business and representatives of the employers
14 of 21
Trade union
An organisation of employees, which acts collectively in dealings with management for mutual protection and assistance and is often concerned with wages and conditions of employment
15 of 21
Works council
A committee representing the employer and elected employee representatives of a plant or business meeting to discuss working conditions, grievances and pay
16 of 21
Industrial dispute
A disagreement between employers and employees/employee representatives over an employee-related issue
17 of 21
Acas
An independent and impartial organisation established to avoid and resolve industrial disputes and build harmonious relationships at work
18 of 21
Industrial action
Sanctions imposed by workers to put pressure on a business during an industrial dispute, including overtime ban, work to rule, go slow and ultimately strike action
19 of 21
Conciliation
An independent third party encourages continued discussion between those in disagreement to reach a compromise and resolve their dispute
20 of 21
Arbitration
Where no agreement can be found between parties in dispute, they agree to accept the judgement of an independent third party
21 of 21

Other cards in this set

Card 2

Front

HR objectives

Back

Targets the HR management hopes to achieve by implementing HR strategies, so that the business can achieve its corporate objectives

Card 3

Front

Soft HR management

Back

Preview of the front of card 3

Card 4

Front

Hard HR management

Back

Preview of the front of card 4

Card 5

Front

Workforce planning

Back

Preview of the front of card 5
View more cards

Comments

No comments have yet been made

Similar Business Studies resources:

See all Business Studies resources »See all Human resource strategies resources »