Unit 2: Working in Health and Social Care

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General practitioner
A doctor who does not specalise in a specific branch of medicine but provides ongoing treatment and preventative care in the community for a variety of medical problems that may be experienced by individuals of all ages.
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Preventative care
Care and education that aims to ensure people remain healthy, and are aware of factors that can lead to illness and poor health. It includes screening and vaccination programmes.
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Consultant
A senior doctor, normally based in a hospital, who provides specialist expert healthcare support in their area of expertise.
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Nurse practitioner
Provides expert consultancy service to patients and their carers. They contribute to the management and development of the care provision. They also undertake research and contribute to the education and training of other members of staff.
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Health screening
The process of checking for the presence of disease in individuals who have no signs or symptoms of the illness. For example screening for the presence of cervical cancer for women or testicular cancer for men before they have any symptom of it.
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Antenatal care
Care provided for a mother and her baby before the birth of the baby.
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Postnatal care
Care provided for mother and her baby after the birth of the baby.
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Supported housing
Shelter, support and care provided for vulnerable people, to help them live as independently as possible in the community.
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Policies
Detailed descriptions of the approach, and often the specific procedures that should be followed, in caring for clients.
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Procedures
Written instructions that outline the expected and required routines that care staff must follow in specific situations, for example reporting accidents or administering medicines, in order to implement agreed policies.
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Safeguarding
Policies to ensure that children and vulnerable adults are protected from harm, abuse and neglect and that their health and wellbeing is promoted.
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Self-help groups
Groups formed by people who share a common issue that they wish to address. The members provide advice, support and care for each other. For example, Alcoholics Anonymous is a self-help group for recovering alcoholics.
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Rehabilitation
The process of restoring a person to good health following surgery, an accident or other illness, including recovery from addiction.
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Psychotherapy
Type of therapy used to treat emotional and mental health conditions, usually by talking to a trained therapist one-to-one or in a group.
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Complementary therapies
A wide range of treatments designed to treat the whole person rather than the symptoms of their disease. For example, acupuncture, aromatherapy and reflexology.
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Conventional medical treatment
Also called orthodox treatment. A system of treating an individual's symptoms and diseases by using drugs, radiation, or surgery administered by medical doctors and other healthcare professionals (such as nurses, pharmacists, and therapists).
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Assistive technology
Any tool or strategy used to help people with disabilities complete their studies successfully and reach their full potential.
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Domiciliary care
Care provided in the service user's own home. This may include district nurses, home care workers and health visitors.
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Halal
An Arabic term meaning permissible or allowed. Used in the context of preparing food according to Islamic law set down in the Quran, for example how animals are killed and meat prepared for consumption.
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Kosher
Means suitable. Used in the context of food preparation and consumption according to Jewish dietary laws. Covers permitted and forbidden foods, for example not cooking or eating milk and meat products together.
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Gluten
A protein found in wheat and some other grains. When people with coeliac disease eat gluten they experience an immune response that attacks their small intestine causing symptoms such as abdominal bloating, pain and diarrhoea.
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Informal care
Care and suport provided by relatives and friends, normally unpaid and in addition to the care provided by professional health and care providers.
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Code of practice
Standards of behaviour and professional practice required of health and care practitioners, set and monitored by professional bodies such as the GMC, NMC or the HCPC.
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Anti-discriminatory practice
Care practice that ensures that individual and different needs of clients and patients are met regardless of their race, ethnicity, age, disability, sex or sexual orientation, and that prejudices and unfair discrimination are challenged.
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Prejudice
Preconceived opinions or fixed attitude about a social group that are not based on reason or evidence. Prejudicial attitudes may lead to active discrimination.
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Empowement
Supporting people to take control of their lives and futures by taking a full part in discussions and decisions about their care and treatment.
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Individualised care
Care provision tailored to meet the particular and specific needs of each service user.
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Self-esteem
A person's sense of self-respect; the confidence a person has in their own worth and value.
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Multi-cultural society
A population made up of people from a variety of different ethnic backgrounds and cultural traditions.
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Advocate
A person who speaks for someone else and represents their views and preferences.
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Lone workers' policy
Guidance and procedures aimed at ensuring that people working on their own are safe. This is particularly important when providing domiciliary care.
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Risk assessment
Identifying and evaluating the possible consequences of hazards and the level of risk that the hazard will cause harm.
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Risk
The likelihood, high or low, that a person will be harmed by a hazard.
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Hazards
Anything that could potentially cause harm, such as climbing stairs, wet floor surfaces, trailing electricity cables, the disposal of waste or bathing a service user.
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Clinical waste
Waste contaminated by blood, urine, saliva or other body fluids, which could be infectious.
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Hazardous waste
Waste containing substances that can cause serious harm to people or equipment, including soiled dressings and items contaminated with bodily fluids, explosives, flammable materials and substances that poison or destroy human tissue.
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Whistleblowing
A situation in which an employee reports poor or dangerous practice at their workplace to the press or to another organisation outside of their work setting, for example the GMC, NMC or HCPC, in order to bring about change for the better.
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Multi-disciplinary team
A team in which health and care workers from different professional backgrounds and with different work roles, plan, implement and monitor an individual's care.
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Holistic approach
An approach to care that addresses the individual's physical, social, emotional and spiritual health, so addressing the needs of the whole person.
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Line manager
Person responsible for managing the work of an individual or of a team in an organisation, usually the position they hold will be at least one level about the person/people they manage.
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Primary health care
Care provided by doctors, dentists and opticians, for example.
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Secondary health care
Care which includes most hospital services, normally accessed via the GP or other professional.
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Tertiary health care
Specialist and often complex care provided in highly specalised units and hospitals, for example spinal injury units.
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NHS Foundation Trusts
Health services, largely financed by government that manage the delivery of hospital services, many mental health services and community health services in England.
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Palliative care
Specialist care for people with serious illnesses, which aims to provide relief from symptoms and to reduce stress for patients and their families.
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Morbidity
The levels of ill-health in a particular area, in this case the GP practice area.
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Mortality
The death rate in a particular area.
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Community care assessment
Professional assessment of care needs provided by a local authority adult social services department, which also provides help and advice in accessing services to best meet the service user's need.
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Carer's assessment
Assessment of the needs of informal carers of providing support for a vulnerable person, such as a person with a physical disability, a person with a mental health need or a frail older person.
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National eligibility criteria
Criteria applied to decide whether a service user is entitled to support from the local authority social services department.
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Personal budget/direct payment
A cash payment made directly to the service user so that they may pay for identified and necessary care services to be provided.
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Pressure groups
People who come together to campaign to improve the services offered to their members. They aim to influence public opinion and government decisions.
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Public health
Organised strategies to prevent disease, promote health and prolong life in a population.
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Impairment
Physical or mental loss of function, whether permanent or temporary, that restricts an individual's ability to perform daily activities independently.
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Disabling environment
A social context in which adaptions and other necessary facilities are not in place to ensure that people with impairments can take a full part in social life.
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Braille
System of writing and printing for blind or visually impaired people in which raised dots are used to represent the letters of the alphabet, numbers and punctuation marks.
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Menopause
Stage in life, usually between the ages of 45 and 55, when a woman's menstrual cycle gradually stops and she is no longer able to become pregnant naturally.
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Other cards in this set

Card 2

Front

Care and education that aims to ensure people remain healthy, and are aware of factors that can lead to illness and poor health. It includes screening and vaccination programmes.

Back

Preventative care

Card 3

Front

A senior doctor, normally based in a hospital, who provides specialist expert healthcare support in their area of expertise.

Back

Preview of the back of card 3

Card 4

Front

Provides expert consultancy service to patients and their carers. They contribute to the management and development of the care provision. They also undertake research and contribute to the education and training of other members of staff.

Back

Preview of the back of card 4

Card 5

Front

The process of checking for the presence of disease in individuals who have no signs or symptoms of the illness. For example screening for the presence of cervical cancer for women or testicular cancer for men before they have any symptom of it.

Back

Preview of the back of card 5
View more cards

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