A method of production where workers focus on, and produce, just one item at a time. Examples Wedding Cakes.
Job Production
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A method of production where a small number of items are made at a time e.g. Bakeries
Batch Production
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A production process where goods where goods move along a conveyor belt type system getting assembled gradually. E.G Bread
Flow Production
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All interactions between a customer and a product provider at the time of sale, and thereafter. Customer service adds value to a product and builds enduring relationship.
Customer Service
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Formula: Actual output in a period x 100 ÷ Maximum rated output.
Operational Efficiency
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In manufacturing, a measure of excellence or a state of being free from defects, deficiencies and significant variations.
Quality
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Other cards in this set
Card 2
Front
A method of production where a small number of items are made at a time e.g. Bakeries
Back
Batch Production
Card 3
Front
A production process where goods where goods move along a conveyor belt type system getting assembled gradually. E.G Bread
Back
Card 4
Front
All interactions between a customer and a product provider at the time of sale, and thereafter. Customer service adds value to a product and builds enduring relationship.
Back
Card 5
Front
Formula: Actual output in a period x 100 ÷ Maximum rated output.
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