Unit 15 - change management
- Created by: Glenda Hobbs
- Created on: 09-12-21 09:50
Other questions in this quiz
2. Which of the following is a Hard S?
- Style
- Systems
- Staff
- Shared value
3. Part of Lewin's unfreeze stage:
- Make sure there is an effective communication system to inform people of what is taking place
- Challenge the core values of an organisation
- Encourage stakeholders to participate in the change
- Incorporate change into the organisation's main culture to make it become the norm
4. Which is the correct answer?
- Hard S can be controlled by management
- Hard S are less clearly defined
- Soft S are easy to identify
- Soft S can be controlled by management
5. What does Lewin's theory include?
- Unfreeze, change, refreeze
- Seven internal elements of an organisation which should be aligned
- A framework which enables the business to be competitive
- 8 steps for delivering change
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