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1. What is a disadvantage for the customer of online shopping

  • Hidden costs of postage and packing
  • Wide range of goods to choose from
  • Specialist ICT knowledge is needed to set up the site
  • Customers can be lost abroad if their goods are cheaper
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2. What is an advantage for the store of online shopping?

  • Postage charges can put people off
  • Cheaper to keep in contact with the customers because you can email them
  • Staff in traditional shops lost their jobs so redundancy payments are made
  • Not everyone has access to the internet

3. What do you need to check when booking tickets?

  • The passport numbers typed match those on the passport
  • You are responsible for your verification
  • The website
  • Your mobile number

4. What is a disadvantage of booking tickets online?

  • Don't have to pay the travel agent
  • Find out about the resort before you go
  • People can hack into the site and see that you're away so they can burgle your house
  • More time to look for holidays than when you're at a travel agent

5. What is online shopping?

  • Using cash to pay for goods
  • Purchasing goods and services using the internet
  • Designing a poster online
  • Buying clothes in store


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