Topic 8: Information and advice on financial decisions should have the following features:

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  • Created by: nzalas
  • Created on: 29-01-19 23:06
accurate
the description of the product and of its terms and conditions must be correct
1 of 5
uptodate
the information given must reflect the current price and terms of the product
2 of 5
transparent
it must be clear and must not try to hide anything from the customer
3 of 5
timely
the information must be made available to the customer at the time they need it
4 of 5
sufficient
the amount of information should be enough so that a customer has a clear idea of what a product will do for them
5 of 5

Other cards in this set

Card 2

Front

uptodate

Back

the information given must reflect the current price and terms of the product

Card 3

Front

transparent

Back

Preview of the front of card 3

Card 4

Front

timely

Back

Preview of the front of card 4

Card 5

Front

sufficient

Back

Preview of the front of card 5

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