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2. Phatic Communication

  • Use of 'err' or 'um' to indicate the speaker hasn't finished speaking
  • Ritualistic language where function overrides meaning
  • Use of informal words and phrases (eg. ok, pretty well, etc.)

3. Monitors

  • Direct reference to the listener
  • Words or phrases used to check the listener is following what is being said
  • Words or phrases used to indicate understanding between characters

4. Agenda Setting

  • Contraction or abbreviation of words (eg. you are --> you're)
  • Setting the topic/subject of discussion
  • Self-correction through filling in detail which should have occured earlier in the dialogue

5. Tag questions

  • Words or phrases used to indicate understanding between characters
  • A statement followed by a question
  • Words or phrases used to check the listener is following what is being said

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