Rights and responsibilities

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  • Created by: lucy
  • Created on: 03-05-13 12:51
deffinition of Legal rights
Are set down in the laws of countries e.g. the right to vote
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deffinition of rights
The things that you are entitled to or are free to do, they make sure people are treated fairly
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what are our responsibilities?
as a citizen we have to respect the rights of others and do what is expected of us
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what is a contract of sale?
when you buy goods or pay for a service, a contract of sale is made between the business and the consumer
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how is the contract broken?
if a consumer is not happy with the quality of the product then they have the right to get their money back/ is an item hasnt been paid for then the business have the right to have it back
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sale of goods act 1997
goods must; match the description, be of good quality and fit for purpose. if this isnt the case then you have six months to return the item, replacfe it or have it repaired
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consumer direct (funded by the government)
a service that gives advice on consumer issues
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office of fair trading (funded by the government)
a governmet department that will take action if the consumer laws are broken
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whats a non statutory body ?
they are indipendent advice agencies
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citizens advice bureau (CAB)
a charity that provides free advice on consumer rights
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what consumer
a website offering consumer advice and forums (owend by private company)
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deffinition for; political or civil rights
political or civil rights prevent the government from having too much power over individuals
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Other cards in this set

Card 2

Front

The things that you are entitled to or are free to do, they make sure people are treated fairly

Back

deffinition of rights

Card 3

Front

as a citizen we have to respect the rights of others and do what is expected of us

Back

Preview of the back of card 3

Card 4

Front

when you buy goods or pay for a service, a contract of sale is made between the business and the consumer

Back

Preview of the back of card 4

Card 5

Front

if a consumer is not happy with the quality of the product then they have the right to get their money back/ is an item hasnt been paid for then the business have the right to have it back

Back

Preview of the back of card 5
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