Quality Control

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1. Total Quality Management (TQM) is when a

  • company is continually attempting to improve its products and its performance. Customers tend to be loyal to this type of organisation.
  • that is infrequently attempting to maintain its products and its performance
  • company changes their product once in a while
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2. What is an ideal tolerance

  • Zero tolerance
  • High tolerance
  • Medium tolerance

3. Quality Assurance (QA) is a a companies guarantee that the product or service it offers meets the accepted quality standards

  • It is a technique used to check quality against a set standard or specification. It may be used to check the dimensions of a product or component
  • Quality Assurance must be the responsibility of everybody involved in the creation of a product or service. QA must be built into every stage of product development and every stage of the manufacturing process.
  • Quality Assurance doesn't include the responsibility of everybody involved in the creation of a product or service.

4. Quality Control requires...

  • constant inspection throughout the manufacturing process in order to detect products which are not up to the required standard
  • occasional checks throughout the manufacturing process to detect products which are not up to the required standard
  • no checks throughout the manufacturing process as it is presumed they are up to the required standard

5. What does tolerance mean?

  • defining how much variation from a precise size specification can be allowed
  • defining how much difference a product can have from its original style
  • defining how much stress the product can take

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