Psychology - Non-Verbal Communication

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Verbal Communication
Delivering messages using words or vocal sounds
1 of 18
Non-verbal Communication
Delivering messages without using words or sounds
2 of 18
Paralinguistic
How something is said, the body language used, and vocal features
3 of 18
Tone of Voice
The way words are spoken
4 of 18
Emphasis
Give prominence to certain words
5 of 18
Intonation
Emphasises on the voice when speaking
6 of 18
Eye Contact
Looking at each other's eyes at the same time whilst in a conversation
7 of 18
Pupil Dilation
When the pupil expands and becomes larger to show emotions and attractiveness
8 of 18
Functions of Eye Contact
Help to make conversation flow, display emotions, make other people feel heard
9 of 18
Facial Expressions
Universal and recognised in all societies (inherited=innate)
10 of 18
Body Language
Using all forms of non-verbal communications
11 of 18
Posture
The position in which someone holds their body whilst standing or sitting
12 of 18
Postural Echo
Adapting to each other's posture when you know them well enough
13 of 18
Open Posture
Arms uncrossed, relaxed, implies approval/acceptance
14 of 18
Closed Posture
Crossed arms, implies rejection/disagreement or a protective barrier
15 of 18
Gestures
Using and moving parts of the body to deliver a message or emotion to someone
16 of 18
Touch
Physical contact used to deliver a message
17 of 18
Personal Space
The area around you that you feel most comfortable with
18 of 18

Other cards in this set

Card 2

Front

Delivering messages without using words or sounds

Back

Non-verbal Communication

Card 3

Front

How something is said, the body language used, and vocal features

Back

Preview of the back of card 3

Card 4

Front

The way words are spoken

Back

Preview of the back of card 4

Card 5

Front

Give prominence to certain words

Back

Preview of the back of card 5
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