What is the acronym for Advisory, Conciliation, and Arbitration Service, which has the aim to improve employee relations between employees and workers.
ACAS
1 of 10
Who developed a theory on motivation involving a pyramid shaped hierarchy of needs that people are motivated to fulfil?
Maslow
2 of 10
The negotiation of wages and other conditions of employment by an organised body of employees is known as collective what?
bargaining
3 of 10
What is the word for is the unjust or prejudicial treatment of different categories of people, especially on the grounds of race, age, sex, disability etc.
discrimination
4 of 10
What is the phrase that means the relationships that exist between management and employees in an organisation.
employee relations
5 of 10
Which leadership style means that managers do not instruct or supervise staff, they just let them make decisions themselves.
Laissez-Faire
6 of 10
What is the process of generating potential employees to apply for a job?
Recruitment
7 of 10
What is the name for an organised association of workers in a trade/group of trades formed to protect or better their rights and interests?
Trade union
8 of 10
Which act covers 9 protected characteristics that cannot be used as a reason to treat others unfairly, such as age, disability, gender, beliefs, sexual orientation and marriage status?
Equality Act
9 of 10
What is the most extreme case of industrial action? When employees withdraw their labour within the organisation altogether.
Strike
10 of 10
Other cards in this set
Card 2
Front
Who developed a theory on motivation involving a pyramid shaped hierarchy of needs that people are motivated to fulfil?
Back
Maslow
Card 3
Front
The negotiation of wages and other conditions of employment by an organised body of employees is known as collective what?
Back
Card 4
Front
What is the word for is the unjust or prejudicial treatment of different categories of people, especially on the grounds of race, age, sex, disability etc.
Back
Card 5
Front
What is the phrase that means the relationships that exist between management and employees in an organisation.
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