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Card 6
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Mass- definition and example
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Card 7
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Continuous- definition and example
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Card 8
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How many types of process types in Customer Processing Operations are there?
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Card 9
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What are the Customer Processing Operations?
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Card 10
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Professional service- Definition and example
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Card 11
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Mass service - definition and example
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Card 12
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Service shop- definition and example
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Card 13
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What are the 5 stages of a product life cycle and definitions
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Card 14
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What are the 5 stages of a service firm life cycle
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