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Card 6

Front

Mass- definition and example

Back

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Card 7

Front

Continuous- definition and example

Back

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Card 8

Front

How many types of process types in Customer Processing Operations are there?

Back

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Card 9

Front

What are the Customer Processing Operations?

Back

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Card 10

Front

Professional service- Definition and example

Back

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Card 11

Front

Mass service - definition and example

Back

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Card 12

Front

Service shop- definition and example

Back

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Card 13

Front

What are the 5 stages of a product life cycle and definitions

Back

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Card 14

Front

What are the 5 stages of a service firm life cycle

Back

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