Non verbal communiction

?
What is communication?
Passing information form one person to another.
1 of 29
What is verbal communication?
Conveying messages using words or vocal sounds.
2 of 29
What are paralinguistics?
Vocal features that accompany speech.
3 of 29
What is tone of voice?
The way words are spoken to convey emotion.
4 of 29
What is emphasis?
Giving prominence to some words more than others.
5 of 29
What is intonation?
Inflection in the voice when speaking.
6 of 29
What is non verbal communication?
Conveying messages that do not require the use of words or vocal sounds.
7 of 29
What is eye contact?
When two people are looking at eachother at the same time.
8 of 29
What is pupil dilation?
When the pupils in the eyes expands to look large.
9 of 29
What are the hemispheres of the brain?
The human brain is divided into 2 halves, called the left and right hemisphere.
10 of 29
What is body language?
A general term to describe aspects of non verbal communication.
11 of 29
What is posture?
The positioning of the body, often regarded as a non verbal communication signal.
12 of 29
What is postural echo?
Mirroring another person's body position.
13 of 29
What is closed posture?
Positioning the arms so that they are are folded across the body and/or crossing the legs.
14 of 29
What is open posture?
Positioning the arms so that they are not folded across the body and not crossing the legs.
15 of 29
What is a gesture?
A form of non verbal communication in which information is conveyed by either deliberate or or unconscious movement of parts of the body.
16 of 29
What is touch?
A form of non verbal communication in which information is conveyed bu physical contact between people.
17 of 29
What is personal space?
The distance we keep between ourselves and other people in our everyday lives.
18 of 29
What are sex differences?
Difference due to being either male pr female:these could affect personal space between individuals.
19 of 29
What are individual differences?
Factors that make one person not the same as another person, such as personality or age.
20 of 29
What are cultural norms?
The range of behaviours that that members of a particular social group or society can be expected to show.
21 of 29
What is status?
A person's rank or position within society.
22 of 29
Davitz and Davitz investigated verbal communication, what were their results?
There was a very high level of accuracy in recognising these emotions:affection, amusement, disgust and fear.
23 of 29
Hess investigated the functions of eye contact, what was their aim?
To see the effect of pupil dilation on emotion.
24 of 29
Sackeim investigated facial expression, what was his conclusion?
The left side of the face seems to express more emotion much more than the right side.
25 of 29
McGinley, Lefevre and McGinley investigated posture, what was their aim?
To see the effect of open and closed posture when having a conversation.
26 of 29
Lynn and Mynier investigated gestures, what was their method?
While taking orders from seated customers, waiters and waitresses e=were instructed to either stand upright or squat down near to the customers (to make eye contact possible)
27 of 29
Fisher, Rytting and Heslin investigated touch, what was their conclusion?
Touch can have an unconscious but positive affect on attitudes.
28 of 29
Wilis investigated individual differences, age, what was his method?
Wilis observed almost 800 individuals in different social situations.
29 of 29

Other cards in this set

Card 2

Front

Conveying messages using words or vocal sounds.

Back

What is verbal communication?

Card 3

Front

Vocal features that accompany speech.

Back

Preview of the back of card 3

Card 4

Front

The way words are spoken to convey emotion.

Back

Preview of the back of card 4

Card 5

Front

Giving prominence to some words more than others.

Back

Preview of the back of card 5
View more cards

Comments

No comments have yet been made

Similar Psychology resources:

See all Psychology resources »See all Non-verbal communication resources »