Non-verbal communication key terms 0.0 / 5 ? PsychologyNon-verbal communicationGCSEAQA Created by: jaaaz_vCreated on: 24-04-15 22:24 Communication Passing information from one person to another 1 of 18 Verbal Communication Conveying messages using words or vocal sounds (eg talking) 2 of 18 Paralinguistics The vocal features that accompany speech (eg tone of voice) 3 of 18 Tone of Voice The way that words are spoken to convey emotion 4 of 18 Emphasis Giving prominence to some words more than others 5 of 18 Intonation Inflection in the voice when speaking 6 of 18 Non-Verbal Communication Conveying messages that don't require the use of words of vocal sounds (eg hand gestures) 7 of 18 Eye Contact When two people in conversation are looking at each others eyes at the same time. 8 of 18 Pupil Dilation When the pupils in the eye expand to look large 9 of 18 Practical Implications Suggestions about behavior in the real world beyond the research study, based upon what psychologists have discovered 10 of 18 Body Language A general term used to describe the aspects of non-verbal communication 11 of 18 Posture The positioning of the body 12 of 18 Postural Echo Mirroring another persons body position 13 of 18 Closed Posture Positioning the arms so that they are folded across the body and/or crossing the legs. 14 of 18 Open Posture Positioning the arms so they are not folded across the body and not crossing the legs 15 of 18 Gesture A form of NVC where information is conveyed by either deliberate or unconscious movement of parts of the body 16 of 18 Touch A form of NVC where information is conveyed by physical contact between people 17 of 18 Personal Space The distance we keep between ourselves and other people in our everyday life 18 of 18
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