Non-verbal communication

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  • Created by: lailaaacx
  • Created on: 09-12-15 10:57
Communication
Passing information from one person to another
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Verbal communication
Conveying messages usuing words or vocal sounds
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Paralingusitics
Vocal features that accompany speech
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Tone of voice
The way words are spoken to convey emotion
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Emphasis
Giving prominence to some words more than others
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Intonation
Inflection in the voice when speaking
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Non-verbal communication
Conveying messages that do not require the use of words or vocal sounds
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Eye contact
When two people in conversation are looking at each other's eyes at the same time
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Pupil dilation
When the pupila in the eyes expand to look large
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Body language
A general term to describe aspects of non-verbal communication
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Posture
The positiong of the body, often regarding as a non-verbal communication signal
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Postural echo
Mirroring another person's body position
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Closed posture
Positioning the arms so that they are folded across the body/or crossing the legs
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Open posture
Positioning the arms so they are not folded across the body and not crossing the legs
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Confederate
An actore or stooge who appears to be a genuine participant in the experiment but is actually working for the experimenter
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Gesture
a form of non-verbal communication in which information is conveyed by either deliberate or unconscious movement of parts of the body
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Touch
A form of non-verbal communication in which information is conveyed by physical contact between people
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Personal space
The distance we keep ourselves and other people in our everyday lives
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Sex differences
Differences due to being either male or female; these could affect personal space between individuals
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Individual differences
Factors that make one person not the same as another person, such as personality or age.
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status
A person's rank or position within society.
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Other cards in this set

Card 2

Front

Conveying messages usuing words or vocal sounds

Back

Verbal communication

Card 3

Front

Vocal features that accompany speech

Back

Preview of the back of card 3

Card 4

Front

The way words are spoken to convey emotion

Back

Preview of the back of card 4

Card 5

Front

Giving prominence to some words more than others

Back

Preview of the back of card 5
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