Motivation

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what is motivation?
motivation is about the ways a business can encourage staff to give their best
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what effects can motivated staff have on a business?
incresed output, improved quality, higher level of staff retention
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how can managers influence emplyee motivation?
monetary and non monetary factors
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Time Rate
staff are paid for the number of hours worked
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Overtime
staff are paid extra for working beyond normal hours
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Piece Rate
staff are paid for the number of items produced
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commission
staff are paid for the number of items they sell
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Performance Related Pay
staff get a bonus for meeting a target set by their manager
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Profit Sharing
staff recieve a part of any profits made by the business
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Salary
staff are paid monthly no matter how many hours they work
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Fringe Benefits
are payments in kind, eg staff discounts
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Job Rotation
staff are switched between different tasks to reduce monotony
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Job Enlargement
staff are given more tasks to do similar difficulty
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Job Enrichment
taff are given more interesting and challanging tasks
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Empowerment
staff are given the autority to make decisions about how they do their job
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Putting gorups of workers in a team
who are responsible together for completing a certain task
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Maslows Hierarchy of needs
pyramid of needs
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self-actualisation
achieveing individual potential
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esteem
Self-esteem and esteem from others
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Belonging
love, affection, being part of groups
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safety
shelter, removal from danger
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phsiological
health, food, sleep
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what is Taylorism?
argues that staff do not enjoy work and are only motivated by threats and pay.
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what describes the mood of staff?
staff motivation
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how is a worker on commission pay?
according to how many items are sold
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what does it mean if a worker is paid piece rates?
the worker is paid according to how much output is made
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if a worker i paid by the hour what does their take-home pay depend on?
how much time they have worked
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which is an example of a fringe benefit?
a company car, staff discounts
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what is switching staff between different tasks to reduce monotony called?
Job rotation
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what does Taylorism claim workers are motivated by?
Pay
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what can affect taff motivation?
both managers and and work environment
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how many levels are there in Maslows hierarchy of needs?
five
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Other cards in this set

Card 2

Front

what effects can motivated staff have on a business?

Back

incresed output, improved quality, higher level of staff retention

Card 3

Front

how can managers influence emplyee motivation?

Back

Preview of the front of card 3

Card 4

Front

Time Rate

Back

Preview of the front of card 4

Card 5

Front

Overtime

Back

Preview of the front of card 5
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