measuring the effectiveness of a business

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C N E R R C V L E M B E W I B Q G O X Q I
G O M L N L L C F E I A D C K S V N I M G
V I P H P A D A A L R X S H E T A X N X M
V T O V W B P P I K Q G X P P K B D T C F
N A W Y O O X A Y E L I A B T K S N E F T
M G E T H U U C D R H B P R L R E A R O X
N E R I U R J I O Q S Y Q G U W N P N O J
G L M V K T E T M O F D B P N T T S A F B
C E E I S U I Y G J O Y H O C V E L L T H
B D N T X R P U O D G O Q K N F E O R U H
A R T C G N W T U T C W X P O H I R E N M
J C C U Q O O I J G X A T A I I S T C W S
X L Q D B V E L Y T Q V H E T E M N R L F
W C U O Y E B I W V F F N R A R D O U A C
A A E R C R C S R R J J J C V A N C I U L
B I S P L B T A L B H M L Q I R W S T D X
Q G V T C F A T L J G P Y I T C M M M F G
P T F P O T T I E R F A C L O H U C E B H
X M H A E L X O S A E L X P M Y I Y N D R
J D M K B S F N P P C N E B H O G K T K O
M Q O K M L G L L M W H N M P D F N R Y C

Clues

  • delegating power to employees so they make own decisions (11)
  • desire to work or complete a task (10)
  • employing people from inside the business (8, 11)
  • it is used to work out the number of days lost as result of absences (11)
  • number of employees directly supervised by a manager (7, 4)
  • refers to the output produced per employee (12)
  • refers to the percentage of leaving employees in given time (6, 8)
  • responsibility is passed onto other in the business (10)
  • structure and number of layers of management and supervision (9)
  • the total amount of capacity that is used (8, 11)

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