Management Accounting

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  • Created by: ElishaG
  • Created on: 14-05-19 11:49
Why are budgets useful?
Acronym CRUMPET:Co-ordination, Responsibility, Utilisation, Motivation, Planning, Evaluation, Telling.
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How can organisations reduce the threat of ethical breach?
Acronym HOTTER: Honesty, Openness, Transparency, Trust, Empowerment, Respect.
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What are an organisation's primary activities according to Porter's value chain?
1)Inbound logistics. 2)Operations. 3)Outbound logistics. 4)Marketing and sales. 5)Service.
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What are an organisation's secondary activities according to Porter's value chain?
1)Firm infrastructure. 2)Technology development. 3)Human resources development. 4)Procurement.
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What are Porter's five forces?
1)Competitive rivalry. 2)Threat of entrants. 3)Threat of substitutes. 4)Bargaining power of buyers. 5)Bargaining power of suppliers.
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What are the four marketing P's?
1)Price. 2)Place. 3)Promotion. 4)Product.
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What are the four C's?
1)Customer. 2)Cost. 3) Competition. 4)Corporate objectives.
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What does AIDA stand for?
Awareness, Interest, Desire, Action.
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What 6 factors shape the culture of an organisation?
1)Size. 2)Technology. 3)Diversity. 4)Age. 5)History. 6)Ownership.
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Summarise Schein's view on culture.
First leader creates culture future leaders must support original culture. Artefacts- visible such as way people dress. Espoused values-strategies and goals. Basic assumptions and values-unseen and unconscious.
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Summarise Handy's view on culture.
Four types. 1)Power-one main source of power and influence. 2)Role culture- people describe job by duties, not purpose. 3)Task culture- achieve task at hand, be flexible. 4)Person culture- satisfy needs of individuals.
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Summarise Hofstede's view on culture.
1)Individualism vs Collectivism- how well integrate into groups. 2)Uncertainty avoidance-reaction to uncertainty. 3)Power distance-power distributed unequally. 4)Masculinity vs femininity- masculine is when distinction between roles is large.
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What are some categories of control activities?
Acronym ACCAMAPS. Authorisation, Comparison, Computer controls, Arithmetical controls, Maintaining control accounts, Accounting reconciliations, Physical controls, Segregation of duties.
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What are Fayol's 5 functions of management?
1) Planning. 2)Organising. 3)Commanding. 4)Co-coordinating. 5)Controlling.
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What are Taylor's 4 management principles?
1)Tasks to be analysed in detail. 2)Staff scientifically managed. 3)Managers make all key decisions. 4)Work divided between managers and workers.
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What are Mayo's arguments about management?
1)Employee behaviour depends on group relations. 2)Wage levels not dominating motivation factor. 3)Worker attitudes, group relations and leadership style determine productivity.
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What are Drucker's 5 basic functions?
1)Develop people. 2)Set objectives. 3)Establish yardsticks. 4) Organise. 5)Motivate and communicate.
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What are Mintzberg's 10 skills of the manager?
1)Figurehead. 2)Leader.3) liaison. 4)Monitor. 5)Disseminator. 6)Spokesperson. 7)Entrepreneur. 8)Disturbance handler. 9)Resource allocator. 10) Negotiator.
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What are Belbin's team theory roles?
1)Leader. 2)Shaper-promotes activity.3)Plant-thoughtful.4)Monitor-evaluatior-critical.5)Resource-investigator-networker.6)Implementer-organiser.7)Team worker-relationships.8)Completer-finisher-progress.9)Specialist-provides knowledge/skills.
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What are Tuckman's stages of group development?
1)Forming. 2)Storming. 3)Norming-roles agreed. 4)Performing- productive. 5)Dorming. 6)Adjourning.
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What are the tiers of Maslow's hierarchy of needs (bottom to top)?
1)Basic/physiological. 2)Safety/security. 3)Social. 4)Ego. 5)Self-fulfilment.
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Describe McGregor's Theory X and Y.
Theory X- employees dislike work, dislike responsibility. Theory Y- enjoy work, motivated, self-control.
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What are Kolb's four learning stages?
1)Concrete experience. 2)Reflective observation. 3)Abstract conceptualisation- practice things you know you can't do. 4)Active experimentation.
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What are Honey and Mumford's learning styles?
1)Activists. 2)Reflectors. 3)Theorists. 4)Pragmatists.
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What are the conflict management strategies?
1)Denial- ignore. 2)Suppression- punishment. 3)Reduction/negotiation. 4)Resolution- find cause and resolve.
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Other cards in this set

Card 2

Front

How can organisations reduce the threat of ethical breach?

Back

Acronym HOTTER: Honesty, Openness, Transparency, Trust, Empowerment, Respect.

Card 3

Front

What are an organisation's primary activities according to Porter's value chain?

Back

Preview of the front of card 3

Card 4

Front

What are an organisation's secondary activities according to Porter's value chain?

Back

Preview of the front of card 4

Card 5

Front

What are Porter's five forces?

Back

Preview of the front of card 5
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