LO4 Understand employability and communication skills used in an IT Environment

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Eye contact
Looking at someone at the same time that they are looking at you
1 of 6
Eye contact (Used for)
When talking to other people in a face-to-face situation
2 of 6
Eye contact (potential barriers)
Not being able to see the person/people you are speaking to clearly, e.g. during a video conference (large area of space, might be difficult)
3 of 6
Body Language
non-verbal communication skill where the conscious and unconscious movements and postures communicate feelings and attitudes
4 of 6
Body Language (Used for)
Nonverbal signals that you use to communicate your feelings and intentions
5 of 6
Body Language (Potential Barriers)
If someone has their head down, folded arms or turning their back to the person all create that wall of communication
6 of 6

Other cards in this set

Card 2

Front

Eye contact (Used for)

Back

When talking to other people in a face-to-face situation

Card 3

Front

Eye contact (potential barriers)

Back

Preview of the front of card 3

Card 4

Front

Body Language

Back

Preview of the front of card 4

Card 5

Front

Body Language (Used for)

Back

Preview of the front of card 5
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