Key Words

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Aims
Long term visions or goals of a business
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Objectives
Specific, measurable targets that help managers acheive a business's aims
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Recruitmnet
The process of finding and appointing new employees
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Motivation
Examines the facotors that influence people to behave in certain ways
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Structure
The way in which the business activities are grouped or arranged.
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Functional Areas
Distinct operating areas within the business such as marketing, finance, HR and sales
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Managers
Plan and co-ordinate activties within a business
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Supervisors and Team Leaders
Take day-to-day responsiblity for employees within their work area, ensuring they work effectively and dealing with problems as they arise
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Support Staff and Other Employees
Responsiblities defined in their role. They provide functional support to the business and essential specialist services to enable the business works effectively/.
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Selection
The process of chosing the best staff from those that apply.
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Job Description
A document that provides a detailed list of the roles and responsiblities involved with the job
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Person Specification
Identifies the attributions required in the person to fill a job.
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Curriculum Vitae
A document outlining a persons educational and professional history, often submitted with a job application.
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Interviewing
Conversing with and questioning of an individual for different reasons such as an interview.
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Short Listing
Involves compiling a list of suitable candidates applicants for a job, from which a successful candidate is selected.
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Training
The process of imparting new skills
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Development
The process of consolidating new skills and building them to greater levels.
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On-The-Job Training
Takes place in a normal working environment.
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Off-The-Job Training
Takes place away from the normal working environment.
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Induction Training
Given to new employees
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Motivation
The desire, interest or drive to want to work.
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Staff Retention
Measures a businesses ability to retain staff
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Delegation
Involves giving authority to lower levels of of management so they have the power to use the business's resources to produce and deliver goods and services.
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Pollution
Contamination of the environment
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Recycling
The process of reusing or reclaiming products
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Global Warming
The widely accepted theory that the greenhouse gas effect causing an increase in average temperature worldwide
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Ethical Codes
The moral principles values held by a buysiness through its culture, behaviour and codes of practice
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Stakeholders
People or groups having an intrest in the operations of a business
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Pressure Groups
Seek to influence others s in order to promote their ideas or adgends.
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Consumer Protection Laws
Safeguarding cosumers from unfair business practices
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Competition Laws
Designed to ensure fair competition between businesses and that firms act in the best intrest of customers
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Employment Protection Laws
Legal safeguards to prevent employees being harmed or mistreated in some way at work
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Other cards in this set

Card 2

Front

Specific, measurable targets that help managers acheive a business's aims

Back

Objectives

Card 3

Front

The process of finding and appointing new employees

Back

Preview of the back of card 3

Card 4

Front

Examines the facotors that influence people to behave in certain ways

Back

Preview of the back of card 4

Card 5

Front

The way in which the business activities are grouped or arranged.

Back

Preview of the back of card 5
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