When inut costs of production fall as output rises.This is because of problems with; control, communication, co ordination and staff motivation.
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Economic of scale
When unit costs of production fall as output rises.This can be cause by bulk buying and moving a fow production.
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Flow production
Techniques occur when an item moves from one stage yo another continuosly on a prodction line.
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Just in time
The process of trying to reduce the stock level in a bussiness. A producer will order tock when they recieve a customer order.
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Kaizen
Continous improvement. The manegment and prouction staff hold regualr meeting wth the aim of production workers suggesting improvements in the preoduction process.
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Lean production
The process of attempting to reduce waste at every stage of the production process. this includes just in time, quality insurance, multi skilled workers and flexible capital.
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Mystery shopper
When an employee or reprasentitive of the bussiness pretends to be a customer and then writes a report on the quality of the customer service recived.
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Quality
Involves meeting customer requirments and offerig value for money.
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Quality Assurance
When a worker of the production line is responsible for checking their quality. Quality is checked at every stage of the production process.
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Quality control
When the quality of the goods and services are checked at certain stages of the production process by the quality controllers or inspectors. A mystery shopper if a form of quality control in the service industry/
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Specialisation
When a individual concentrates on a limited number of tasks.
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Total Quality Manegment
When everyone in the business is responsible for ensuring the quality of the good or servies.
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Other cards in this set
Card 2
Front
When unit costs of production fall as output rises.This can be cause by bulk buying and moving a fow production.
Back
Economic of scale
Card 3
Front
Techniques occur when an item moves from one stage yo another continuosly on a prodction line.
Back
Card 4
Front
The process of trying to reduce the stock level in a bussiness. A producer will order tock when they recieve a customer order.
Back
Card 5
Front
Continous improvement. The manegment and prouction staff hold regualr meeting wth the aim of production workers suggesting improvements in the preoduction process.
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