Introducing large ICT systems into organisations

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C K S I R N O R B T C H U K W K O
M N S D V Q A A F N M L W W G H T
V W O S O T X W L I W Q Y Q N W S
L W S W F R L N C I F H G B X V B
E C D C O N T I N G E N C Y I D K
L J C E F F Q B E Y E N M X B B C
L J P M O C U J M V K T C L F O C
A D P A A G T O I D O F V A Y W T
R X O F S R R T L B C Q A T F J B
A E X P D O P R D D Y C I L L E R
P X J S C A J L I I K T D E M P H
R T D L D F U E B J F S D Q G E J
D T D A B X F R H E J M P T Y H W
R S M A N U A L P H A X E K F Y R
B P L T L R A W C C G A B Y D O A
H S O E X H Q C L X Q X M K H V K
C Q M G X L P A V C E Q I N X T E

Clues

  • A plan that ensures availability of systems during a disaster (11)
  • a reason why maintenance is needed (4)
  • A type of conversion that uses both new and current systems (8)
  • Documentation that allows someone to how to do something (6)
  • Maintenance that is performed when there are new laws (8)
  • Type of testing that is performed before the porduct is released to the public (5)

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