facial expressions in response to clients disclosures which are unsympathetic or belittle the clients feelings
1 of 7
Minimal encourages
verbalutterances or nonverbal signals that indicate you are listening
2 of 7
Active listening
active listening requires that you get inside the thoughts of the listener and grasp from their point of view what they are speaking to us
3 of 7
Summarising
Condense essence of what is being said - key purpose is to help another individual pull thinking together
4 of 7
Concreteness
patients utterances often quite vague - evade really painful problems, talk in generalities not aware of unconscious thoughts - encourage patients to talk specifically, clearly using concrete terms
5 of 7
Paraphrasing
attending behaviour demonstrating ability to translate clients words back in your own understanding
6 of 7
Reflecting feelings
demonstrate attempts to understand patients emotional experience, recognise feelings, use affective words, non-verbal aspects
7 of 7
Other cards in this set
Card 2
Front
verbalutterances or nonverbal signals that indicate you are listening
Back
Minimal encourages
Card 3
Front
active listening requires that you get inside the thoughts of the listener and grasp from their point of view what they are speaking to us
Back
Card 4
Front
Condense essence of what is being said - key purpose is to help another individual pull thinking together
Back
Card 5
Front
patients utterances often quite vague - evade really painful problems, talk in generalities not aware of unconscious thoughts - encourage patients to talk specifically, clearly using concrete terms
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