Interviewing skills Definitions

Minimising expressions
facial expressions in response to clients disclosures which are unsympathetic or belittle the clients feelings
1 of 7
Minimal encourages
verbalutterances or nonverbal signals that indicate you are listening
2 of 7
Active listening
active listening requires that you get inside the thoughts of the listener and grasp from their point of view what they are speaking to us
3 of 7
Summarising
Condense essence of what is being said - key purpose is to help another individual pull thinking together
4 of 7
Concreteness
patients utterances often quite vague - evade really painful problems, talk in generalities not aware of unconscious thoughts - encourage patients to talk specifically, clearly using concrete terms
5 of 7
Paraphrasing
attending behaviour demonstrating ability to translate clients words back in your own understanding
6 of 7
Reflecting feelings
demonstrate attempts to understand patients emotional experience, recognise feelings, use affective words, non-verbal aspects
7 of 7

Other cards in this set

Card 2

Front

verbalutterances or nonverbal signals that indicate you are listening

Back

Minimal encourages

Card 3

Front

active listening requires that you get inside the thoughts of the listener and grasp from their point of view what they are speaking to us

Back

Preview of the back of card 3

Card 4

Front

Condense essence of what is being said - key purpose is to help another individual pull thinking together

Back

Preview of the back of card 4

Card 5

Front

patients utterances often quite vague - evade really painful problems, talk in generalities not aware of unconscious thoughts - encourage patients to talk specifically, clearly using concrete terms

Back

Preview of the back of card 5
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