INFO 3 - Definitions

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Back office systems
Systems that run the internal operations of an organisation. It is not accessible or visible to the general public.
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Transaction processing systems
Systems that are used at operational level for routine, repetitive, everyday data collection tasks, such as an EPOS system.
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Management information systems
Systems that convert data from internal and extrenal souces into information which can be used by managers at different levels to aid effective decision making.
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Enterprise systems
Systems that support cross-functional requirements, rather than a single department or group.
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Decision support systems
Systems that process data and produces information in a way that helps people to solve problems and make choices.
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E-Commerce Systems
Systems that are designed to support the buying and selling of products using electronic systems
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Customer relationship management
System that stores data in order to improve the service that a customer receives and increase the likelihood of repeat business.
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Document management system
Systems that search archieves for appropriate information using keywords, descriptions and dates.
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Workflow system
Software that helps organisations to analyse and manage their business processes by using a computer model to represent the logic of them.
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Other cards in this set

Card 2

Front

Systems that are used at operational level for routine, repetitive, everyday data collection tasks, such as an EPOS system.

Back

Transaction processing systems

Card 3

Front

Systems that convert data from internal and extrenal souces into information which can be used by managers at different levels to aid effective decision making.

Back

Preview of the back of card 3

Card 4

Front

Systems that support cross-functional requirements, rather than a single department or group.

Back

Preview of the back of card 4

Card 5

Front

Systems that process data and produces information in a way that helps people to solve problems and make choices.

Back

Preview of the back of card 5
View more cards

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