India

?
when did it all start?
1997
1 of 8
reforms?
1990 came economic reforms
2 of 8
what were the 3 components?
1. human capital (3million english speaking grads 2. strong communication networks 3. low labour costs
3 of 8
how has india's service sector grown?
local companies supply the outsourcing needs of west TNC's
4 of 8
how did they know what the west wanted?
1990's a period of migration from india to USA the grads picked up knowledge of the west and returned to india and undercut the west competition with cheap labour costs
5 of 8
wage costs?
avg UK call centre wage £12,000, india £1,200 - KPMG
6 of 8
IT services
IT accounted for 56% of india's GDP in 2011
7 of 8
but...
inequality and profit leakage
8 of 8

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Card 2

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reforms?

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1990 came economic reforms

Card 3

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what were the 3 components?

Back

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Card 4

Front

how has india's service sector grown?

Back

Preview of the front of card 4

Card 5

Front

how did they know what the west wanted?

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