ICT Systems

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  • Created by: mrkhan
  • Created on: 11-12-13 10:40
Payroll System
This system ensures that all my employees are paid at the end of each month, including how much tax and NI contributions they make.
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Personnel System
This system keeps a track of all my employees details, things like their personal information, How much training they have had and still need etc.
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Accounts System
This system keeps track of all of our income and expenditure
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Back Office System
These systems are not customer facing systems. Preparing Bank Statements is an example of this.
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Transaction Processing Systems
These systems are used everyday especially when we buy something and pay for it with our debit or credit cards.
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Document Management Systems
This system allows organisations to store documents centrally and retrieve them in various ways such as searching for keywords
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Workflow Systems
This system allows documents to be passed between various people/department keeping a track of who has seen it / actioned it.
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Collaborative Systems
These systems allow many people to work on the same project at the same time. It also means documents can be edited by a number of people at once.
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Management Information Systems
These systems gather information together and allow Managers to make informed decisions. Examples include which product is selling the best etc.
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Customer Relationship Management System
This system allows organisations to stay in touch with their customers. Its a way of giving a personal touch to customers. Loyalty cards are examples of this.
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Enterprise Information Systems
These systems allow data to be collated and stored centrally so that data held in one department is the same in the other departments.
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Decision Support Systems
These are sophisticated ICT systems that aid decision making. For example a doctor may enter symptoms of a patient and the computer system may offer different diagnosis options.
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E-Commerce Systems
These systems allow users to buy products/items on the Internet.
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Other cards in this set

Card 2

Front

Personnel System

Back

This system keeps a track of all my employees details, things like their personal information, How much training they have had and still need etc.

Card 3

Front

Accounts System

Back

Preview of the front of card 3

Card 4

Front

Back Office System

Back

Preview of the front of card 4

Card 5

Front

Transaction Processing Systems

Back

Preview of the front of card 5
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