ICT key words

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  • Created by: Hayley
  • Created on: 05-03-15 11:22
Just in time manufacturing
uses computer systems to ensure raw process and stock levels are kept to a minimum.
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EDI (Electronic Data Interchange)
Sends data in agreed formats between computer applications in different organisations.
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Critical Success Factors (CSF)
The essential areas of activity that must be performed well if the objectives or goals of an organisation or project are to be achieved.
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The administration of wages and salaries
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Human resources (HR)
The department that deals with the management of the people who work for an organisation. Sometimes it is called the personnel department.
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Data portability
The ability to transfer data between different software packages or systems.
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Data transferability
The ability to import data from an old ICT system to a new one when the new one is being installed.
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Back office systems
The ICT systems that run the internal operations of an organisation and are not accessible or visible to the general public.
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Transaction processing systems
These carry out the day-to-day activities of most organisations at operational level.
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Workflow management system
Software that helps organisations analyse and manage their business processes by using a computer model to represent the logic of the workflow.
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Data about data. It provides information about the content of documents using key words, descriptions and dates.
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Management Information System (MIS)
Takes data from internal and external sources and processes it to provide information that can be used by managers at different levels to aid effective decision making.
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Decision Support Systems
Computer-based systems that analyse data to provide information to help managers make decisions.
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Enterprise systems
Those that serve the enterprise as a whole rather than any individual department.
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Data mining
The extraction of previously unknown and potentially useful information from data.
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Data warehouse
A storage facility for large quantities of data
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E-commerce system
: Designed to support the buying and selling of goods and services, usually over the World Wide Web.
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A long term plan for achieving a goal.
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A statement which defines the organisation’s positon on a particular issue and may determine decisions, actions and other matters.
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The transfer of an organisational function to another country, regardless of whether the work is outsourced or stays within the same corporation.
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A standard set of rules. For example, a communications protocol is a standard set of rules used to ensure the proper transfer of data between devices.
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OSI (Open systems interconnection)
Is a set of protocols allowing computers of different origins to be linked together.
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TCP/IP (Transmission control protocol/ Internet protocol)
Is the set of working practices that allow Internet users and providers to communicate with each other no matter what type of equipment they are using.
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Hypertext Transfer Protocol (HTTP)
The Hyper Text Transfer Protocol is the set of riles used on the World Wide Web for communicating between sites.
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A secure version of http
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File Transfer Protocol (FTP)
The set of rules that govern hardware and software settings when transferring files over the internet.
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IP address
Uniquely identifies a physical computer linked to the Internet
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Contract of employment
The legal agreement between an employer and an employee
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Disciplinary procedures
Lay down the penalties for breaking company polices. These may include verbal and written warnings, fines, suspension and even instant dismissal for cases of gross misconduct.
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Security of data
Involves making sure that an organisation’s data is correct, is kept confidential and is safe.
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Privacy of data
Involves ensuring that data is not seen or accessed by anyone who is not authorised to view it.
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Documents or systems that must be produced during the various stages of the systems life cycle.
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Approval to proceed
A signed agreement from the client that they are happy for the next stage of the life cycle to commence.
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Data decomposition diagram
A diagram that represents the process it passes through and where the data comes from, what processes it comes from, what processes it passes through and where it goes to within the organisation.
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Systems flow chart
A diagram used to define the flow of data through a system
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White box testing
Checks the details of the processing code and algorithms
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Black box testing
: Checks that a given input produces the correct output, rather than the details of the processing involved.
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The process of testing program code to isolate and remove errors
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Corrective maintenance
Involves putting right any errors that remain in the system after testing.
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Adaptive maintenance
Involves making alterations to respond to changes in the organisation or external changes such as a new security risk
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Perfective maintenance involves
Improving the software to enhance its performance
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Other cards in this set

Card 2


EDI (Electronic Data Interchange)


Sends data in agreed formats between computer applications in different organisations.

Card 3


Critical Success Factors (CSF)


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Card 4




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Card 5


Human resources (HR)


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