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6. What feature of the suitable software application allows the task to be completed?

  • Creates a mail merge document.
  • Columns and rows allow quick and effective data inputting.
  • Sends and receives emails and creates diary appointments.
  • Presents text and graphics to put on a show to an audience.

7. Which of the following represents the best reason why you chose this particular software application for the task?

  • The spell checker checks totals as well as text.
  • Text and graphics can be integrated for presenting to an audience.
  • The application recognises the orientation required for the data.
  • The application automatically adds footers to pages.

8. In terms of business productivity, which of the following is a benefit of using IT tools and systems in the workplace?

  • Businesses must use networked computers to be efficient.
  • It is easier to read emails when they are printed out than on screen.
  • Storing and retrieving company electronic data is fast and efficient.
  • Modern computers are so reliable that it is not necessary to create data backups anymore.

9. Which of the following would improve your work?

  • Apply a different border to each page.
  • Formatting documents using self-taught methods
  • Correcting mistakes, spell checking and proof reading.
  • Not saving files with clear logical filenames.

10. Which of the following is a legal consideration when using IT?

  • Copyright law only exists if you are photocopying.
  • Data protection laws do not apply if your company employs less than 25 people.
  • Ensure any software you use is licensed.
  • You can use other people’s software free of charge

11. Which of the following tasks were carried out by the correct tool?

  • A bold effect was achieved by using a heavier font type.
  • Calculations were created using the calculator in Windows then pasted into the total area.
  • The data was inserted into a chart to create a graphical representation
  • The data was sorted by cutting and pasting in the required order

12. In terms of business productivity, which of the following is a drawback of using IT tools and systems in the workplace?

  • Businesses can’t be productive if they don’t have a network of computers.
  • Insufficient care taken when entering data may lead to work having to be re-done.
  • It is quicker to hand-write documents than produce them on the computer.
  • Work has to be checked by a line-manager before it can be saved.