Human Resource (People)

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name the four organisational structures
Tall, Flat, Matrix, Entrepreneurial
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define: layer of hierachy
the number of layers in the organisation
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what does the chain of command show?
the chain of command shows the authority and responsibility of each role with the top of the chain being at the highest authority
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what is span of control
the number of subordinates a worker is responsible for
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what is delegation?
the passing down of authority through an organisation
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what is good about a tall structure?
more control over staff, lower workload (delegate more), control can enforce quality
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what is bad about tall structure?
longer to communicate, workers have less responsibility (demotivate), more management need (cost)
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what is good about a flat structure?
spread responsibility (motivate), easier to communicate, encourage teamwork
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what is bad about a flat structure?
more workload, less control,
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what is a matrix structure?
workforce organised into teams based on each individuals skills
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what is the entrepreneurial structure?
where the entrepreneur is at the centre of every operation.
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what is productivity
the amount produced in a given time by a unit of a factor of production
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give formula for labour/capital/land productivity
output/(labour, capital or labour) employed
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give 3 strategies that can boost productivity
improve quality of input(training,machinery), improve method of production, improve motivation of staff.
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Why would you internally recruit?
improve motivation of staff, staff is already trained, staff is known to company, less risk, less expensive(advertising_
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disadvantages of internal recruitment?
creates another vacancy, fewer candidates to choose from
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positives of external recruitment?
more workers to choose from, workers likely to have new ideas/skills
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negatives of external recruitment?
more expensive, more risk, more training needed
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what is induction training?
training of a new employee about health & safety, workplace etc.
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what is on-the-job training?
employees learning by doing job
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positives of on the job training?
specfic to work being done, cheaper, easy to asses progress
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negatives of on the job training?
only as good as the experienced employee
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what is off the job training?
training recieved away from the workplace
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benefits of off the job training?
learn new skills, less pressurised, meet other employees
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cons of off the job training?
more expensive, employee must be motivated to learn
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Other cards in this set

Card 2

Front

define: layer of hierachy

Back

the number of layers in the organisation

Card 3

Front

what does the chain of command show?

Back

Preview of the front of card 3

Card 4

Front

what is span of control

Back

Preview of the front of card 4

Card 5

Front

what is delegation?

Back

Preview of the front of card 5
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