Human Resources

Why do businesses recruit staff?
Spread workload, expand the business, employ specialist staff and to cover absent staff.
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What is internal recruitment? Why is it good? What is bad about it?
When staff are recruited from within a business. It is good as it is cheaper, increases loyalty, doesn't need traing/advertising and owners know the workers. It is bad as it will leave a vacant role that the person was promoted from.
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What is external recruitment? Why is it good? What is bad about it?
Attracting staff from other businesses. It is good as the employee is more enthusiastic and hinders the competition, they have new ideas, there is no jealousy or vacant role. It is bad however as the person is unknown and advertising is needed.
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What are the stages in recruitment?
Job description > Job specification > Advertisement > Long and short lit > Interviewing > Testing > Probationary employment.
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What is good and bad about part time employees?
+- Don't need a many rewards, cheaper and flexible. -- Less commitment and training.
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What is good and bad about fulll time employees?
+- More commitment, better trained -- Will want bonuses, and they are not very flexible.
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What is a job share?
When two part-time employees sahare a job and pay.
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What is a zero-hour contract?
A zero-hour contract is a type of contract between an employer and a worker, where the employer is not obliged to provide any minimum working hours, while the worker is not obliged to accept any work offered.
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What is centralisation? What are the advantages and disadvantages?
When senior manager make all of the decisions. It is good as in times of crisis strong leadership can take place and the decision benefits the whole business. However employees feel less valued.
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What is decentralisation? What are the advantages and disadvantages?
When decisions are spread throughout employees and smaller managers. It is good as local managers have better knowledge and gives them vital skills. However it could lead to no consistencty between branches.
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What is a span of control? Delegation?
Span of control is the number of employees a manager has. Delegation is passing a role/responsibility lower down the chain.
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What is an organisational structure? Why do businesses have them?
The internal links between managers and workers showing lines of authority. Businesses have them as they keep order and share the responsibility of tasks.
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What is delayering? A chain of command?
Delayering is when tasks are passed down the chain of command. The chain of command is the levels there are in the hierarchy of a business.
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What is a tall organisational structure? What are the advantages and disadvantages?
One with lots of layers. It is is good because it normally means that there is a lot of focus on each employee and clear distinct layers are shown. However communications can become distorted.
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What is a flat organisational structure? What are the advantages and disadvantages?
A structure with fewer managment levels. It is good as they are more flexible and hold more opportunities however it means managers are more stretched and not trusted as much.
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What are the benfits of a motivated workforce?
Staff retention is good, production is efficient and there are likely to be less defects because employees are more passionate about what they are creating.
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What are the financial ways in which to motivate an employee?
Increased pay or a bonus.
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What are the non-financial ways in which to motivate an employee?
A promotion or staff appraisal.
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What are the benefits of a trained workforce?
Products are better quality plus employees are likely to be well motivated as they are not out of their depth.
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What is induction training? What are the benefits and drawbacks?
Induction training is when an employee is introduced to the job on site. It is good as they start quicker however they are untrained.
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What is on-the-job training? What are the benefits and drawbacks?
Training in the place of work. It is good as it is more specialised, cheaper and the business can oversee their training.
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What is off-the-job training? What are the benefits and drawbacks?
When training is done externally. It is good as it doesn't waste staff time, and the business doesn't need to employee staff to train others however it is not specialist training and it may not be very good.
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Other cards in this set

Card 2

Front

What is internal recruitment? Why is it good? What is bad about it?

Back

When staff are recruited from within a business. It is good as it is cheaper, increases loyalty, doesn't need traing/advertising and owners know the workers. It is bad as it will leave a vacant role that the person was promoted from.

Card 3

Front

What is external recruitment? Why is it good? What is bad about it?

Back

Preview of the front of card 3

Card 4

Front

What are the stages in recruitment?

Back

Preview of the front of card 4

Card 5

Front

What is good and bad about part time employees?

Back

Preview of the front of card 5
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