Hospitality Quiz

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  • Created by: BecsaBabe
  • Created on: 03-05-14 16:46
U N L P P C Q G O L S P C A L C K R
N N U K U F E O V E L C O A U M M K
I L P B W A S H T L U T M S Q N L P
F J G W X A H U M I F E M V Y F A I
O J T G J N N L L M H R E H B V W N
R F S G J I F B H S F Q N I O U M P
M I Q F M L F E A M W E T Y T N L U
O O S E L F H S P R B K C Q A U S B
U O V E J T U I Y A X Q A Q H N G K
P I E B X E D G H W O H R M U K A S
F V W P W F I O A R R J D Y R O D U
R V R L B E A L Q D I J S F B J Y C
J K V F O J M O Q K N P K F O P G O
K S V I B C O P A R A M P G L H N C
G J K Q H Q N A R P P L F O O U K A
H Y P Y P Q D Q L E E N E C B K M U
W F E F V F S N M Q N B V S R S N S
P M P Y H V B S N L U S W I T V R K

Clues

  • A short and instant way to get feedback from customers? (7, 5)
  • A version of Corporate Image that is: easily identifiable, saves staff paying, may change if you work in different areas of a company? (7)
  • In what time limit should you deal with a complete? (4, 7)
  • Other than Stars and Rosettes, what other rating shows quality of a business? (8)
  • What is the first thing staff should do when solving a problem? (9)
  • What should staff first give a new customer? (4, 5)

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