Hospitality Quiz

HideShow resource information
  • Created by: BecsaBabe
  • Created on: 03-05-14 16:46
G P C A C W Y O S P B B Y F B K U D
J Q C U P A E L O S N T K T M O S G
W O O V S R W T M L H Y G R G E H X
J P M P D M S J A I W W O L T I A Y
E G M O N S T U L Q I F E U X H O L
S E E W O M J N G W I U N U A P R K
I C N C M I U Q Q N U I Y L T Q Q O
G Q T J A L Y B U D M R K O K X F X
O T C Q I E O F V E P O N R L T B R
L G A B D J X K V X K T C N X I Q S
O X R R K W R I S S X U M I O Y X I
P H D I H I F I B G L G A E G L F E
A O S S H E Y U X Q A A Y A H C G X
B E N K B K P O U F I A Q L I Q U V
Q C X X N R S W V B F P Y J E L B X
B P K C K D W H W S E W T S M E R M
X B B H V V H G P G O P L Q H H X T
J Q O D X S N P D K S I J N G P S O

Clues

  • A short and instant way to get feedback from customers? (7, 5)
  • A version of Corporate Image that is: easily identifiable, saves staff paying, may change if you work in different areas of a company? (7)
  • In what time limit should you deal with a complete? (4, 7)
  • Other than Stars and Rosettes, what other rating shows quality of a business? (8)
  • What is the first thing staff should do when solving a problem? (9)
  • What should staff first give a new customer? (4, 5)

Comments

No comments have yet been made

Similar Hospitality resources:

See all Hospitality resources »See all Random resources »