Hospitality Quiz

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  • Created by: BecsaBabe
  • Created on: 03-05-14 16:46
R Y I N T V H H E C R Y T O Y R O W
S Y A S V M R A S Q X U M Q S B N Q
G C L N F H T A U V I C O D D A R A
R A C E C O G N W A F K V A R E C N
W D V N L O I X A Y S Y L B A W L P
A S Q B O F B N B E F F S E C E O F
R G W V O V E C T G J J B V T S M A
M X I R U J D U Q T G E V C N I W U
S C M J D E N G D H F S S W E G N I
M R P D C I F T P R D B Q O M O S P
I A W V M X T B A N I X N A M L L U
L G G E C S N Q O T J Q T N O O F X
E V V B N W L M B N D R D Y C P J P
Y I E M Q U A U U W C I W W E A D E
F V A J V I M R G F W U Q P G Q N H
J K R X D D J H M Q H N E O O M R X
C N S E H D T P J E E U V T B J Q L
G Y R J H H N F I V Y B H H L P K I

Clues

  • A short and instant way to get feedback from customers? (7, 5)
  • A version of Corporate Image that is: easily identifiable, saves staff paying, may change if you work in different areas of a company? (7)
  • In what time limit should you deal with a complete? (4, 7)
  • Other than Stars and Rosettes, what other rating shows quality of a business? (8)
  • What is the first thing staff should do when solving a problem? (9)
  • What should staff first give a new customer? (4, 5)

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