Hospitality Quiz

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  • Created by: BecsaBabe
  • Created on: 03-05-14 16:46
J D I A M O N D S G B X J R O E X Q
I I A K B T T X A U O K D E O E Q T
O R M C E J B W G P Y M L Q L M F V
X W H R S Y L F U M O R E I L R A W
R E W U I S I S N O H K M M V K K L
T X B U G D P W J U V S Y I O U C D
W U R N O R B X S C M E E F X G H V
H L M I L A Y I E R N A W I S C Q E
H Q E F O C O A A W T Q F V Y I S E
W S L O P T U W D H Y T M E X V R Y
M R J R A N N J O K J X E M T V R P
E J U M W E H W P K H E V I I X K C
H V Q Y S M X O C E O T O N J R O G
N M Q E T M O P N E L S A U F W T H
K G T J Q O E P Q X I Y H T Q L N E
G U B P S C D I D V M T H E E L S N
H A I P K A N G N M C F M S I Y K U
T A R K E N I Y J J K U Y I H Q M W

Clues

  • A short and instant way to get feedback from customers? (7, 5)
  • A version of Corporate Image that is: easily identifiable, saves staff paying, may change if you work in different areas of a company? (7)
  • In what time limit should you deal with a complete? (4, 7)
  • Other than Stars and Rosettes, what other rating shows quality of a business? (8)
  • What is the first thing staff should do when solving a problem? (9)
  • What should staff first give a new customer? (4, 5)

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