Hospitality Quiz

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  • Created by: BecsaBabe
  • Created on: 03-05-14 16:46
Y Q Q R E G E T C Q I P R I X C G S
D K P F S Q R S G B D G K Y N B O R
H V Q L I O I E M X F U W H B W T B
G F D P G N O T P I K H F B S A I U
P M T T O L V U N P G I C A C R P N
Y X G D L F A N M T P B Q X O M B D
D U F P O P S I X R J X V E M S A X
K I Q V P P D M C D O I X K M M I O
P V N F A G N E V B U H W I E I G K
D E E G V V O V A G N D B P N L O L
K Q E O N I M I I R I L J C T E Y V
N V A S O K A F Q H F X L K C D U I
I K V I M B I X T M O H B E A C U X
G B Q L P C D H X N R G X O R Y P G
T P D N C E W F H D M G X M D M U B
S G U W N G J V F O J Y F D S H I Q
D J X B G Q P D B K Q Q R P L I N I
C V Y E E N E V T P C Y P T V T B A

Clues

  • A short and instant way to get feedback from customers? (7, 5)
  • A version of Corporate Image that is: easily identifiable, saves staff paying, may change if you work in different areas of a company? (7)
  • In what time limit should you deal with a complete? (4, 7)
  • Other than Stars and Rosettes, what other rating shows quality of a business? (8)
  • What is the first thing staff should do when solving a problem? (9)
  • What should staff first give a new customer? (4, 5)

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