Hospitality Quiz

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  • Created by: BecsaBabe
  • Created on: 03-05-14 16:46
N L J F Q U O T R E R P I N I U B A
E J A R C Y X L J H D A V W W Y V K
V M D X C Y C Y N F T H X L J S I X
T S W A E T Y I V O R E G W W H X W
N O Q O H N A Y J U J A K A W U J D
S H J V V P D U U H H A C R C X T Q
D D U I L C C G L W K X F M A V L L
F I V E M I N U T E S P O S P U D E
C O M M E N T C A R D S D M O T O F
Y W E C Y F I E E J M P I I L N G G
G V W C F H Q R W T R J A L O O U E
I R I E D U W I K R O P M E G E H U
E M U E Y U Q H M T F Q O J I Q W U
B U F I I T B W J B I M N R S U V L
W K J Q H J D A W E N A D J E N A M
W D V T C D X V A B U X S P L L I B
Q T M V V O L R P K O T O U K M J Q
M E U O B T H O B G Q J D C U P J L

Clues

  • A short and instant way to get feedback from customers? (7, 5)
  • A version of Corporate Image that is: easily identifiable, saves staff paying, may change if you work in different areas of a company? (7)
  • In what time limit should you deal with a complete? (4, 7)
  • Other than Stars and Rosettes, what other rating shows quality of a business? (8)
  • What is the first thing staff should do when solving a problem? (9)
  • What should staff first give a new customer? (4, 5)

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