Hospitality Quiz

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  • Created by: BecsaBabe
  • Created on: 03-05-14 16:46
D W N W N S B O A F E J T R N Y S V
J Y F J V I N R Q S B E F Y D S W J
L I A Y O J X G I N L T D U E T Y N
G A W Q V K J G K I E U E S I P I Y
B A M D Q H O S M D Q S G D D C K X
N Y G K C L R S J K E O V R R P N I
T P E L O E M R A T B O T A L A L I
J D Q P F R H N U O V K M C N C I W
T K A O A P O N I K S D R T O R C M
Y P A W W S I N T D I B R N M S X T
G X G T D M Y D N W T P Y E T N U S
T K D Y E I M O B N Y H L M N G F F
N C J V Y W M J S K D E I M N K Y E
X L I W J A U N I F O R M O N D N T
M F X R I M Y I C I H X Y C C R S W
M T A D B U U L S M W E I E T K M R
N T H B Q B K D X A S R F C E S V D
T R E A R Y L C F J N L F F V M Y N

Clues

  • A short and instant way to get feedback from customers? (7, 5)
  • A version of Corporate Image that is: easily identifiable, saves staff paying, may change if you work in different areas of a company? (7)
  • In what time limit should you deal with a complete? (4, 7)
  • Other than Stars and Rosettes, what other rating shows quality of a business? (8)
  • What is the first thing staff should do when solving a problem? (9)
  • What should staff first give a new customer? (4, 5)

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