Hospitality Quiz

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  • Created by: BecsaBabe
  • Created on: 03-05-14 16:46
N F G P B M X B K P M N A A U G I O
O O R J J J V F W Y J F E E C S T X
J Q E U W A R M S M I L E J D O L V
J A S V B I V G B B I O C N W E M D
U Q I K Q C M C Y Q P O O U S M X C
B S G A G R U B B J M M M C E A P D
O C O S G V L K O M A R N U T K C E
O G L E I Q K O E I O U D X U J W D
M H O R X B W N D F R D E T N A S N
M F P J X X T K I F N X Q Q I X H N
S W A T H C P N Y V B E E E M D R M
M F S L A W U K O V U P Q P E T C P
B S G R G W P S W N G E H V V Q E U
Q D D Y H M H L J K Q M H B I C V V
N S R B Y V O D V N Y N Y O F R W P
V R B B H F K U G O W U E I G J I P
G H Y I U I X A M S I N Y U Y O L F
X L I L N F S M J S R K P H R X U V

Clues

  • A short and instant way to get feedback from customers? (7, 5)
  • A version of Corporate Image that is: easily identifiable, saves staff paying, may change if you work in different areas of a company? (7)
  • In what time limit should you deal with a complete? (4, 7)
  • Other than Stars and Rosettes, what other rating shows quality of a business? (8)
  • What is the first thing staff should do when solving a problem? (9)
  • What should staff first give a new customer? (4, 5)

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