Exam Practice

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How many points do you at least need on an 8 mark question?
You at least need 4 marks.
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Identify some issues that could affect an individual's access to additional service.
These could be issues such as: their age, the time taken for assessment, the cost, a person's culture, where someone is geographically, lack of knowledge and language difficulties.
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How should staff act and communicate without compromising a service user's right to confidentiality?
They should: not share any information without consent, have passwords on computers, ensure safe and secure storage, only share info with need-to-know staff, work under the data protection act, follow the procedures properly.
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What are the responsibilities of health and social care workers when it comes to anti-discriminatory practices?
They must ensure to: give all service users all choices and opportunities, give all service users some extra help if they need it, adapt their behaviours to meet the service user's needs, implement codes of practice, give person centred care.
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Give examples on how a service provider in health and social care empower a service users in preparing for the future.
They could: promote independence, help the individual to make informed choices, give the individual options to allow them to be independant and safe, give person centred care, ensure to maintain the users dignity, cultures and beliefs.
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When you are given a 6-8 mark question, which is about a case study, what should you always do?
Always link your answer to the scenario.
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Identify the skills needed to become a nurse.
They need skills such as: the 6 C's, maths skills, observational skills, record keeping/note taking skills, patience, instruction following skills.
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What are the 6 C's?
Compassion, Communication, Confidence, Competent, Care and Courage.
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Name some hospital policies you must follow as a nurse.
Administration of drugs and drug safety, disposing of hazardous substances, whistleblowing, health and safety, hospital codes of practice/clinical guidance.
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Give ways in which staff can be monitored.
They could use methods such as: service user feedback, an external inspection, an investigation on complaints, encouraging whistleblowing, the CQC, CCTV, the appraisal system, professional development for staff to aim at.
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What is the appraisal system?
It's a system that monitors the quality of work and any other training needs.
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What are the effects of poor working practices on children and their families?
These could be issues such as: effects identified in external reports - these are only in hospitals, operation delays and child death, health and safety/safeguarding concerns, abuse/neglect, a culture where whistleblowing, etc. is discouraged.
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When a question asks you about what type of professionals could work with the individual that is in the case study, it is easier to give answers that can apply to any service user no matter their age or ability. Name some of these professionals.
An example could be a: doctor, nurse, support worker, care assistant, social worker, healthcare assistant, occupational therapist.
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Name some of the duties of a care worker.
They may do activities such as: assisting with everyday activities in the house, helping with transport, offering choices to promote independence, assist with medication, helping to manage a diet.
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When answering 6-8 mark questions using the PEEL method will ensure you get all the marks and the highest level on your answer; what does PEEL stand for?
P - point E - explanation E - evidence L - link to the next point.
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Give examples of how management can ensure the safety of their employees.
They can do things such as: ensure they have regular, proper training, ensure a risk assessment is regularly done, make sure the staff ratio is safe, make sure to teach the employees about whistleblowing, install CCTV, explain the lone worker policy
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What are the advantages of partnership working?
It's an advantage because: it allows lots of different specialists to work together, it allows personalised care (holistic), it enures money isn't wasted and it makes sure that all aspect of the individual is investigated and helped.
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What are the disadvantages of partnership working?
The disadvantages are: there could be breakdowns in communication, there could be misunderstandings in roles causing gaps in the service, working with families or advocates could cause them to make the users choices in their best interests.
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What does holistic care mean?
Holistic health care is an integrated approach to health care that treats the "whole" person, not simply symptoms and disease.
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Who are the CQC?
This organisation monitors, inspects and regulates services to make sure they meet fundamental standards of quality and safety and they publish what they find, including performance ratings to help people choose care.
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What things can the Care Quality Commision do when visiting a service?
They can: visit and observe, interview staff, write a report on the setting and even follow up on complaints.
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How can service providers raise concerns about their work setting?
They can do things such as: whistleblowing - which is done when the quality of service is poor, they can report their issues to their line manager, they can record the complaints themselves and then take the evidence to their complaint service.
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What does whistleblowing mean?
Whistleblowing is the term used when a worker passes on information concerning wrongdoing.
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What is another word for accountable?
Another word for accountable could be responsible.
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Give examples on how the employees in a health and social care team can take on their responsibilities (be accountable to professional bodies).
They could do things such as: revalidation - providing evidence/information that you are fit to practice, attend training and updates, whistleblow, follow safeguarding regulations and even set standards for themselves.
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When a question requires you to 'discuss', what is it asking you to do?
It's asking you to talk about both sides of the argument.
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If a service user has a certain religion, what issues could arise from the promotion of their rights and choices?
It could create issues such as: difficulties when being cared for by an individual of different beliefs, their rights to confidentiality could conflict with safeguarding, their right to choices could conflict with protecting safety.
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+ If a service user has a certain religion, what issues could arise from the promotion of their rights and choices?
Their right to education could be limited due to lack of supplies; this can usually be due to learning disabilities and sometimes a person's beliefs.
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Other cards in this set

Card 2

Front

Identify some issues that could affect an individual's access to additional service.

Back

These could be issues such as: their age, the time taken for assessment, the cost, a person's culture, where someone is geographically, lack of knowledge and language difficulties.

Card 3

Front

How should staff act and communicate without compromising a service user's right to confidentiality?

Back

Preview of the front of card 3

Card 4

Front

What are the responsibilities of health and social care workers when it comes to anti-discriminatory practices?

Back

Preview of the front of card 4

Card 5

Front

Give examples on how a service provider in health and social care empower a service users in preparing for the future.

Back

Preview of the front of card 5
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