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I O I T O J S C O J X A O Y A
D S X L O S H Y Q L U Y W O X
T C H X C S M O H I K U U F I
E M A N A G E R E N H K B Y A
U T M N M N R L E F T Y J J X
N H Q T Q R Q W E X J T L I B
E G D P J A B K G M B P H O K
V I G E F H I V Y Y E D G H L
J R Q D X L C W P V D P W K U
O Y X U D G Y W A R F V E Y B
T K K K G S W Q W F A G R A Y
G W Q I C O M P L A I N T F L
U E R L V H Q S C D S W C Y J
C G Q C S G E O A D M E I V W
H A K P J V H T S G K E E C B

Clues

  • what is an expression of dissatisfaction (9)
  • what is the job role that is in charge of the day-to-day running of the establishment? (7)
  • what side of the place setting is the butter knife and bread positioned? (4)
  • What side should the drinks be served from? (5)
  • Which one of these is not taken into consideration when working out the selling price? actual food cost, overheads, labour cost, venue profit or VAT (5)

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