EPA Knowledge Test

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The 'T' in PESTLE stands for
Technological
1 of 43
What makes a successful project?
Committed Team
2 of 43
How does closure contribute to project success?
It shows deliverables have been met
3 of 43
Why is it important to have an environmental business objective?
To address government targets
4 of 43
When managing a project what are the main three constraints to consider?
Time, cost, scope
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What is the most effective way of promoting health and safety in the workplace?
Communicate the health and safety policy to all staff
6 of 43
What is the most likely impact on an organisation if external IT support is bought out by another company?
IT Support is briefly unavailable
7 of 43
What is the main reason health and safety 'near misses' should be recorded?
To assess risks involved in work activities
8 of 43
The main purpose of data protection regulation is to
Protect individuals against the misuse of information about them
9 of 43
What method or payment is most likely to be used between businesses?
BACS
10 of 43
Why is it important to consider data protection in an organisation's staff induction?
To comply with regulatory requirements
11 of 43
It is important for an organisation to have a mission statement to
Inform stakeholders
12 of 43
A potential event which could have a negative effect on a project's objectives describes the
Project risk
13 of 43
What is the benefit of communicating openly with suppliers as stakeholders?
It builds an understanding of expectations
14 of 43
Why is it important to listen and communicate with all stakeholders?
They may have a suggestion to improve working practices
15 of 43
Why is it important to consult with stakeholders before the adoption of new working processes?
To establish suitability
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Why is it important to ensure the necessary equipment is available when managing a project?
To ensure delays are minimised
17 of 43
What is the most likely impact of the purchase of the new printer no compatible with the present operating software?
The operating system will have to be updated
18 of 43
The main reason to manage suppliers as stakeholders is to
Ensure the control of costs and availability
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A mission statement contains an organisations
Identity and purpose
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How might a budget be agreed when managing a project?
Obtaining detailed quotes for each aspect of the job
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What is the likely impact of complaints department administrator being absent?
Complaints will not be dealt with in-line with the company policy
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What is the likely impact of involving all staff in managing change?
Staff are more receptive to the changes being made
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When customer payments are required what document is sent to the administrator?
An invoice
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A common health and safety risk experienced within the administration role is
Slips, trips and falls
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What is a product breakdown structure used to plan in a project?
Resources
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Why is it important to recognise risks that may occur when managing projects?
To control them in advance
27 of 43
What is likely to be the strongest influence on where a company is located?
Skilled labour
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What is the purpose of organisational aims and objectives?
To provide direction to staff
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What does the first 'D' stand for in RIDDOR?
Diseases
30 of 43
Who should report instances under RIDDOR when working?
The employer
31 of 43
Who develops a top-down budget?
Senior Management team
32 of 43
How can the financial market impact on the cost of trading overseas?
Currencies can rise and fall
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Why is it important to encourage all staff members to report health and safety hazards?
Risks can be analysed
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What does the work breakdown structure focus on in project management?
Planning
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An organisation's production has been moved to another country. What impact would this have on the administrator role?
Time differences may need to be taken into account
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Which tool is used to identify the different tasks when managing a project?
Scheduling
37 of 43
Shareholders may retract their financial investment if
Company's annual performance is not shared
38 of 43
Which document is issues by a buyer to a seller, indicating types, quantities and agreed prices for products or services?
Purchase order
39 of 43
What is meant by 'stakeholder relationships'?
It is the process of creating mutually beneficial connections
40 of 43
Information which complies with data protection regulation can be stored
Securely within the UK
41 of 43
Who is most likely to be affected by the introduction of the automatic route selection telephone system?
Incoming callers
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What would be an effective way of managing stakeholders who are resident to change?
Meet with them and regularly to discuss solutions
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Other cards in this set

Card 2

Front

What makes a successful project?

Back

Committed Team

Card 3

Front

How does closure contribute to project success?

Back

Preview of the front of card 3

Card 4

Front

Why is it important to have an environmental business objective?

Back

Preview of the front of card 4

Card 5

Front

When managing a project what are the main three constraints to consider?

Back

Preview of the front of card 5
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