Effective communication 0.0 / 5 ? Health & Social CareEffective CommunicationBTEC NationalOCR Created by: oliviamoxhamCreated on: 23-12-14 08:44 What is effective communication? where one or more people have a conversation and it is understood 1 of 5 what is active listening? showing that you hear and understand the other person by showing empathy or some sort of emotion and replying 2 of 5 Name 6 impersonal interactions? Eye Contact, Hand Gestures, Body Language, Tone Of Voice, Facial Expressions 3 of 5 Name 3 communication contexts? One to one, Group, Formal 4 of 5 What is multi agency working? Is a communication which requires lots of different groups to work together to support a person or a group of people 5 of 5
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