customer protection laws

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  • Created by: Aman
  • Created on: 17-04-13 20:15
what is the sales of goods act?
a number of laws referring to the products / services sold to consumers
1 of 6
what MUST products do to comply with this law? name 2 things
be of sellable quality, match their description, be fit for perpose
2 of 6
what is the trade descriptions act?
a number of laws referring to how the business sells to customers
3 of 6
name 2 laws of this act...
give false information, fail to give important information, be aggressive
4 of 6
name 3 positive impacts that these laws give to business'...
avoid fines / being sued, enhancing image, improves relationship with stakeholders, good reputation
5 of 6
name 3 negative impacts that these laws give to business'...
must keep up to date with laws, restricts freedom of operations, can be expensive to comply, bad rep if not followed
6 of 6

Other cards in this set

Card 2

Front

what MUST products do to comply with this law? name 2 things

Back

be of sellable quality, match their description, be fit for perpose

Card 3

Front

what is the trade descriptions act?

Back

Preview of the front of card 3

Card 4

Front

name 2 laws of this act...

Back

Preview of the front of card 4

Card 5

Front

name 3 positive impacts that these laws give to business'...

Back

Preview of the front of card 5
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