customer protection laws 3.0 / 5 based on 2 ratings ? Business StudiesBusiness environmentGCSEEdexcel Created by: AmanCreated on: 17-04-13 20:15 what is the sales of goods act? a number of laws referring to the products / services sold to consumers 1 of 6 what MUST products do to comply with this law? name 2 things be of sellable quality, match their description, be fit for perpose 2 of 6 what is the trade descriptions act? a number of laws referring to how the business sells to customers 3 of 6 name 2 laws of this act... give false information, fail to give important information, be aggressive 4 of 6 name 3 positive impacts that these laws give to business'... avoid fines / being sued, enhancing image, improves relationship with stakeholders, good reputation 5 of 6 name 3 negative impacts that these laws give to business'... must keep up to date with laws, restricts freedom of operations, can be expensive to comply, bad rep if not followed 6 of 6
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