Customer service 4.0 / 5 based on 5 ratings ? Business StudiesOperations managementGCSEAQA Created by: Andrew0909Created on: 21-10-15 15:43 How does reliability improve the business? Customers see the business as trust worthy 1 of 6 What is a benefit of good customer service? Moral within the work place increases 2 of 6 Give another advantage of good customer service More profit for the business 3 of 6 What was the year the Competition Act was introduced? 1998 4 of 6 What was the year the Consumer Protection Act introduced? 1987 5 of 6 What does the Consumer Protection (distance selling) law protect you against? Firms must give clear information about the good or service 6 of 6
Comments
No comments have yet been made