Other questions in this quiz

2. What was the year the Consumer Protection Act introduced?

  • 1983
  • 1999
  • 1987
  • 2008

3. What was the year the Competition Act was introduced?

  • 1998
  • 1979
  • 1988
  • 2000

4. What is a benefit of good customer service?

  • Moral within the work place increases
  • Less profit
  • The business does worse
  • More customer complaints

5. What does the Consumer Protection (distance selling) law protect you against?

  • Businesses must not agree to fix prices
  • Firms must give clear information about the good or service
  • Products must be fit for purpose
  • Advertisements must not mislead or decieve

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