Culture

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The 3 main cultural differences that seem have the most impact on the reward sytem
Performance orientation - striving for excellence, innovation & performance improvement. Future orientation - delaying immediate reward & engaging in future planning. Institutional collectivism - reward/encourage the distribution of resources among g
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What is the difference between Hard HRM & Soft HRM?
Hard; an approach to managing staff that focuses on cutting costs (e.g. using temporary & part-time workers). Soft; an approach to managing staff that focuses on developing staff so that they reach self-fulfilment & are motivated to work hard & stay
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Define the term; Equity
Fairness
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What might be causes of conflict between employers & employees?
objectives, hierarchy, decision making, change, culture, ethical views, relationship with leaders, contracts, salary, working conditions & terms of employment
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Define the term; Collective Bargaining
Negotiations between employee representatives & employers & their representatives and their issues. (e.g. pay & work conditions). Strength in numbers
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Name at least 5 different types of Organisational Culture
Power culture (concentrating power among a few people), Role culture (each member of staff has a clear job title & role), Task culture (based on cooperation & teamwork), Person culture (freedom to express themselves) & Entrepreneurial culture (risks)
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Define the term; Trade Union (labour union)
An organisation of working people with the objective of improving the pay & working conditions of its members & providing them with support & legal services
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Define the term; Industrial Action
Measures taken by the workforce or trade union to put pressure on management to settle an industrial dispute in favour of employees
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What are the 4 Main Sources of Conflict in the Workplace?
Poor Communication, Difference in Personalities, Difference Values & Competition
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What can employees do to take action?
Slower, less effective ways - Work slowly (reduces productivity), Work to Rule (no shortcuts). More effective - Strike Action (publicity, damaging to brand image), Overtime ban (refusal to do any work beyond their working hours)
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What can employers do to take action?
Threats of redundancies (say they will restructure the organisation to remove jobs), Changes of contract (altering terms & conditions), Closure (closes down or threatens to close the workplace) & Lock-outs (employees aren't allowed to enter)
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How can you resolve or avoid conflict between employers & employees?
Negotiation, Communication, Compromise, Employee Participation, Conciliation (3rd party suggesting), Arbitration (3rd party deciding), Single Union Agreement & No Strike Agreement
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Card 2

Front

What is the difference between Hard HRM & Soft HRM?

Back

Hard; an approach to managing staff that focuses on cutting costs (e.g. using temporary & part-time workers). Soft; an approach to managing staff that focuses on developing staff so that they reach self-fulfilment & are motivated to work hard & stay

Card 3

Front

Define the term; Equity

Back

Preview of the front of card 3

Card 4

Front

What might be causes of conflict between employers & employees?

Back

Preview of the front of card 4

Card 5

Front

Define the term; Collective Bargaining

Back

Preview of the front of card 5
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