Continuous Improvement

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What does TQM stand for?
Total Quality Management
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What is EN ISO 9000:2005?
Guidelines by which companies are assessed
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How does BS EN ISO 9000:2005 help/protect consumers?
Customers know that a product made to these standards will conform to specific quality and safety checks.
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Describe in TWO ways how EN ISO 9000:2005 is applied?
It's time spent looking at how to improve products or manufacturing methods; It's time spent looking at the way products work
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What are standard controls?
They are processes that ensure that everything is done in an orderly and controlled way.
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What are quality cirles?
They are groups of workers who feedback information to ensure the quality of the product is continually improving
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Use these words; WORKFORCE; SIMPLE; COMPLICATED; MANUFACTURING; PROCEDURES; to fill in the gaps on the opposite side of the card
When dealing with a ___________ product, e.g. a car, the process of producing the product can become very complex. For example the _________ may be in different parts of the country, or even in different countries.
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Card 7 continued.....
Every part of a product is specified and documented. There are set __________ to follow if anyone thinks there's a problem with a product.
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Other cards in this set

Card 2

Front

What is EN ISO 9000:2005?

Back

Guidelines by which companies are assessed

Card 3

Front

How does BS EN ISO 9000:2005 help/protect consumers?

Back

Preview of the front of card 3

Card 4

Front

Describe in TWO ways how EN ISO 9000:2005 is applied?

Back

Preview of the front of card 4

Card 5

Front

What are standard controls?

Back

Preview of the front of card 5
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