consultation and client care

?
list 6 ways that you will ensure you look professional.
hair up, clean face, clean and short nails, tunic on, appropriate footwear, smell nice.
1 of 5
2 types of poor client care and why.
1) gossiping, gives a bad impression 2) rudeness, bad reputation for salon
2 of 5
2 advantages of verbal communication
1) it allows you to understand what the client wants 2) allows the client to become comfortable with you
3 of 5
2 examples of non-verbal communication
1) written 2) body language
4 of 5
factors that can reduce how good client care is
language barriers, cultural differences, physical disabilities and psychological difficulties
5 of 5

Other cards in this set

Card 2

Front

2 types of poor client care and why.

Back

1) gossiping, gives a bad impression 2) rudeness, bad reputation for salon

Card 3

Front

2 advantages of verbal communication

Back

Preview of the front of card 3

Card 4

Front

2 examples of non-verbal communication

Back

Preview of the front of card 4

Card 5

Front

factors that can reduce how good client care is

Back

Preview of the front of card 5

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