6. Who states that and English baby born in Britain but brought up in Japan will be Japanese?
Bertcher
Dimbleby and Burton
Lindon
Belbin
7. What are the four Categories of communication stated by Dimbleby and Burton?
Intrapersonal, Interpersonal, Group and Medium.
Intrapersonal, Interpersonal, Group and Mass.
Intrapersonal, Form, Medium and Mass.
Outward, Inward, Proximal and Group.
8. Messages are rarely?
Misunderstood
Argumentative
Neutral
Provoking
9. Who states that “we learn to communicate in different ways according to our upbringing”?
Dimbleby and Burton
Belbin
Lindon
Cottrell
10. When we are in a conversation there is a?
Dilemma
Argument
Continuous exchange
Debate
11. What is the difference between communication form and medium?
Form of communication is the way in which information is communicated such as through a drawing whilst Medium of communication is the means of communicating this often combines several forms of communication.
Medium of communication refers to the time of communication whilst form refers to the place of communication.
Medium of communication is the way in which information is communicated such as through a drawing whilst Form of communication is the means of communicating this often combines several Mediums of communication.
Form of communication refers to the time of communication whilst medium refers to the place of communication.
12. Who states that “communication…isn’t just about facts it is also about emotions, attitudes and beliefs”?
Bertcher
Lindon
Dimbleby and Burton
Boyd and Belle
13. Who states that “communication is central to all interactions between people. This includes encounters between agencies that provide welfare and support, between professional practitioners and between professionals and service users seeking support”?
Bercher cited by Doel and Sawdon
Whitfield cited by Dunhill, Elliot and Shaw
Tuckman cited by Dunhill, Elliot and Shaw
Whitfield cited by Doel and Sawdon
14. According to Doel and Sawdon (2004) what are the three components to agreements?
Beginning, middle and end
Opening statements, debating and agreements of goals and outcomes
Opening statements, introduction of group members and agreements of goals and outcomes
Forming, storming and Norming
15. What do Doel and Sawdon liken the first session of a group to?
A card game
A sandwich
A meal
A lesson
16. Which is the correct order for Maslow’s hierarchy of needs (bottom of the triangle to top)?
Safety needs, belonging needs, physiological needs, esteem needs and self-actualisation
Self-actualisation, esteem needs, belonging needs, safety needs and physiological needs
Physiological needs, safety needs, belonging needs, esteem needs and self-actualisation
Safety needs, physiological needs, belonging needs, esteem needs and self-actualisation