Communication Agreements and Process

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1. Who states that “communication…isn’t just about facts it is also about emotions, attitudes and beliefs”?

  • Dimbleby and Burton
  • Bertcher
  • Lindon
  • Boyd and Belle
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2. When we are in a conversation there is a?

  • Argument
  • Continuous exchange
  • Dilemma
  • Debate

3. Messages are rarely?

  • Misunderstood
  • Argumentative
  • Neutral
  • Provoking

4. Who states that and English baby born in Britain but brought up in Japan will be Japanese?

  • Bertcher
  • Dimbleby and Burton
  • Lindon
  • Belbin

5. Who states that “we learn to communicate in different ways according to our upbringing”?

  • Dimbleby and Burton
  • Belbin
  • Lindon
  • Cottrell

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