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6. How many Interactional Techniques did Bertcher identify?

  • 14
  • 8
  • 10
  • 4

7. Who prefers the term 'agreement'?

  • Blairy et al
  • Ekman and Friesen
  • Doel and Sawdon
  • Dimbelby and Burton

8. In 2007, what percentage of 8-17 year olds had a social network profile?

  • 75%
  • 42%
  • 16%
  • 58%

9. Who further developed the 6 Category Intervention Analysis?

  • Heron
  • Blake and Moulton
  • Berne
  • Prensky

10. Who came up with the hierachy of needs?

  • Bertcher
  • Skinner
  • Maslow
  • Bruner

11. What is Motherese?

  • Studies of children and communication
  • Studies of mothers
  • Studies of mothers and their babies
  • Studies of mothers and speech

12. Who do we associate with Scaffolding?

  • Skinner
  • Bruner
  • Bertcher
  • Piaget

13. What is the 4th Need from the top down?

  • Belonginess Needs
  • Esteem Needs
  • Safety Needs
  • Physiological Needs

14. What are the 4 categories of communication?

  • Intrapersonal, Interpersonal, Group and Mass
  • Intrapersonal, Group, Mass and Media
  • One to One, Group, Media and Form
  • Intrapersonal, Effective, Group and Mass

15. What is an example of a speech impairment?

  • Autism
  • Dyslexia
  • Elective Mutism
  • Deafness

16. What are the 3 types of non-verbal communication?

  • Bodily, Proxemic and Tactile
  • Proxemic, Expressive and Bodily
  • Tactile, Informative and Emotional
  • Bodily, Emotional and Tactile

17. What are the 3 means of communication?

  • Mass, Group and Media
  • Form, Medium and Mass
  • Mean, Form and Mass
  • Form, Mean and Media

18. Who identified 8 roles withing which individuals take in teams?

  • Piaget
  • Bertcher
  • Belbin
  • Berne

19. What are Action Techniques?

  • The fuel used to keep the vehicles running. Essentially the communication within the group.
  • The various vehicles a group uses to travel the road. Used to meet and achieve the aims
  • The road(s) the group takes to reach its destination

20. Which ego state is our ability to think and determine actions for ourselves, keeping our reactions under control?

  • Adult
  • Child
  • Parent