Communicating with individuals and groups

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  • Created by: RacheM
  • Created on: 10-12-15 15:48

1. What IT's most significant factor when ... is TRUST. And participants need to know why the information is being sought?

  • Seeking information
  • Attending
  • Responding to feelings
  • None of the above
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Other questions in this quiz

2. What IT refers to the activities and behaviours used to end the group, a group meeting or to conclude a topic during a session. Thus, there are many endings in the life of a group, not just the obvious farewell of the final session?

  • Endings
  • Rewarding
  • Giving information
  • None of the above

3. What is letting a group member know that you are paying close attention to what he or she is saying or doing. Attending is a strong form of active listening?

  • Attending
  • Responding to feelings
  • Giving information
  • None of the above

4. What IT behaviour that helps all members of the group to participate more or less equally by limiting those members who monopolise the discussion & by encouraging low participants to talk more?

  • Gate keeping
  • None of the above
  • Attending
  • Modelling

5. What IT involves putting yourself in a neutral position between opponents in order to avoid or resolve a disagreement that is keeping the group from reaching its goals?

  • None of the above
  • Modelling
  • Mediating
  • Rewarding

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