Communicating with individuals and groups

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  • Created by: RacheM
  • Created on: 10-12-15 15:48

1. What refers to the activities & behaviours used to begin a group meeting or to introduce a new topic during the session. Thus, there are many startings in the life of a group, not just the initial ‘big bang’ of the initial session?

  • Starting
  • None of the above
  • Attending
  • Responding to feelings
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2. What can be a deceptively simple process, too often clouded with opinions. Giving information can also be a very passive exercise. It is important therefore to consider different options, especially those which are more creative.

  • Giving information
  • Attending
  • Responding to feelings
  • None of the above

3. What IT occurs when a participant in a group demonstrates a behaviour or set of behaviours in such a way that another person can imitate it?

  • Confronting
  • Modelling
  • Rewarding
  • None of the above

4. Who came up with the Interactive Process Analysis (IPA)

  • None of the above
  • Bales
  • Bertcher
  • Belbin

5. What IT involves putting yourself in a neutral position between opponents in order to avoid or resolve a disagreement that is keeping the group from reaching its goals?

  • Rewarding
  • Mediating
  • Modelling
  • None of the above

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