Communicating with individuals and groups

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  • Created by: RacheM
  • Created on: 10-12-15 15:48

1. What IT can be seen as a specialised way of giving information. This is evident when highlighting to the group its inconsistencies?

  • Modelling
  • Confronting
  • Rewarding
  • None of the above
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2. What IT involves putting yourself in a neutral position between opponents in order to avoid or resolve a disagreement that is keeping the group from reaching its goals?

  • None of the above
  • Mediating
  • Rewarding
  • Modelling

3. Who came up with the 'Action Centred Leadership'

  • John Adair
  • Bales
  • John Heron
  • Belbin

4. What IT's most significant factor when ... is TRUST. And participants need to know why the information is being sought?

  • Responding to feelings
  • None of the above
  • Seeking information
  • Attending

5. What IT The group agreement needs periodic review so that if it is not meeting its purpose it can be renegotiated?

  • Attending
  • None of the above
  • Negotiating, renegotiating & reinforcing the group agreement
  • Gatekeeping

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