Communicating with individuals and groups

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  • Created by: RacheM
  • Created on: 10-12-15 15:48

1. What means calling the groups attention to something that has happened to highlight or clarify it so that the group will be more aware of what has occurred, or to bring the discussion back to the agreed upon business of the group?

  • None of the above
  • Focusing
  • Rewarding
  • Modelling
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2. What is the interactional technique?

  • The fuels used to keep the vehicles running. Essentially the communication within the group which is fundamental if the group is to develop beyond the initial stages.
  • The road the group takes to reach its destination. At the broadest level this is the groups overall purpose and direction.
  • The various vehicles the group uses to travel the road. These are methods used to meet and achieve the aims.
  • All of the above

3. What IT refers to the activities and behaviours used to end the group, a group meeting or to conclude a topic during a session. Thus, there are many endings in the life of a group, not just the obvious farewell of the final session?

  • None of the above
  • Rewarding
  • Endings
  • Giving information

4. What IT The group agreement needs periodic review so that if it is not meeting its purpose it can be renegotiated?

  • Negotiating, renegotiating & reinforcing the group agreement
  • Gatekeeping
  • Attending
  • None of the above

5. Who came up with the 'Action Centred Leadership'

  • John Adair
  • Bales
  • John Heron
  • Belbin

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