Chapter 16 - Interpersonal and group processes

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Compliance with a request can be strengthened by ..., ...or making ... to prepare the target for the ... - ...., ...., ....
Ingratiation, reciprocity, multiple requests, focal request, foot-in-the-door, door-in-the-face, low-balling
1 of 11
People have a tendency to .... from people in ..., even when the consequence of obedience is ....
Blindly obey orders, authority, terrible suffering for others
2 of 11
Obedience ... dramatically when they is ... for ....
Drops, social support, disobedience
3 of 11
Social interaction, particularly when people are ... or are in need of ..., produces ... that subsequently ...
Uncertain, social approval, group norms, regulate behaviour
4 of 11
People conform because they are ..., in need of ... or ...- their ... - in terms of a group that is ....
Unsure, approval, define themselves, identity, defined by the norms
5 of 11
Although people usually conform to ..., ... can change attitudes and behaviour through a ... process
Majorities, minorities, conversion
6 of 11
To do this, minorities need to be ... in ..,but not ..., promulgating the same message
Internally consensual, repeatedly, dogmatically
7 of 11
The presence of other people ... the performance of a ... behaviour but ... with the performance of ... or ... behaviour
Enhances, well-learned, interferes, complex, poorly learned
8 of 11
When a group of people must collectively perform a task, the effort of any one individual is usually ... than we would predict had the individual attempted the task alone - a behaviour known as ...
Less, social loafing
9 of 11
Loafing is reduced among people who ... their group and feel they must ... for others' performances.
Value, compensate
10 of 11
It is also reduced when people feel more ... and when they feel the task is ...
Identifiable, important
11 of 11

Other cards in this set

Card 2

Front

People have a tendency to .... from people in ..., even when the consequence of obedience is ....

Back

Blindly obey orders, authority, terrible suffering for others

Card 3

Front

Obedience ... dramatically when they is ... for ....

Back

Preview of the front of card 3

Card 4

Front

Social interaction, particularly when people are ... or are in need of ..., produces ... that subsequently ...

Back

Preview of the front of card 4

Card 5

Front

People conform because they are ..., in need of ... or ...- their ... - in terms of a group that is ....

Back

Preview of the front of card 5
View more cards

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