Changes and trends in legal services and impact of technology

Opening line
The legal profession is changing, the key change is technology
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What is online dispute resolution?
Allows parties to resolve their disputes online, rather than face-to-face
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What's an example of online dispute resolution?
Either Ebay, which allows customers to resolve disputes online, or www.resolver.co.uk
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What is an advantage of ODR?
People can do it from their own home
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What is a disadvantage of ODR?
Only suitable for certain types of dispute, for instance contract disputes.
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What is the first stage of the online court?
Automated, interactive online process for identification of issues
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What is the second stage of the online court?
Conciliation carried out by case managers
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What is the third stage of the online court?
Resolution by a judge: use documents on screen, telephone video or face-to-face meetings
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Name three benefits of the online court
Affordable, accessible, fair
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Other cards in this set

Card 2

Front

What is online dispute resolution?

Back

Allows parties to resolve their disputes online, rather than face-to-face

Card 3

Front

What's an example of online dispute resolution?

Back

Preview of the front of card 3

Card 4

Front

What is an advantage of ODR?

Back

Preview of the front of card 4

Card 5

Front

What is a disadvantage of ODR?

Back

Preview of the front of card 5
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