Changes and trends in legal services and impact of technology 0.0 / 5 ? LawCriminal lawA2/A-levelOCR Created by: PatrickWhitefordCreated on: 03-11-18 16:13 Opening line The legal profession is changing, the key change is technology 1 of 9 What is online dispute resolution? Allows parties to resolve their disputes online, rather than face-to-face 2 of 9 What's an example of online dispute resolution? Either Ebay, which allows customers to resolve disputes online, or www.resolver.co.uk 3 of 9 What is an advantage of ODR? People can do it from their own home 4 of 9 What is a disadvantage of ODR? Only suitable for certain types of dispute, for instance contract disputes. 5 of 9 What is the first stage of the online court? Automated, interactive online process for identification of issues 6 of 9 What is the second stage of the online court? Conciliation carried out by case managers 7 of 9 What is the third stage of the online court? Resolution by a judge: use documents on screen, telephone video or face-to-face meetings 8 of 9 Name three benefits of the online court Affordable, accessible, fair 9 of 9
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