Businss 0.0 / 5 ? Business StudiesBalance sheetsBusiness case studiesBusiness environmentFinanceMarketing mixMethods to grow a businessOperations managementPeople in businessProfitRecruitment and retention of staffStarting a businessGCSEAQA Created by: tanyanjaguCreated on: 21-04-14 17:04 Quality product goods or service hat meets customer's expectations and is therefore 'fit for purpose' 1 of 13 Economies of scak the reasons why production costs of each item fall as a firm expands 2 of 13 Diseconomies of scale the reasons why production cost of each item rises as a firm expands 3 of 13 Lean production a production approach that aims to use fewer resources by using them more effeciently 4 of 13 Flow production large-scale production where each stage of production is carried out one after the other, continuously, on a production line 5 of 13 Specialisation work is divided into separate tasks or job that allow workers to become skilled at one of them 6 of 13 Division of labour breaking a job down into small, repetitive tasks that can be done quickly by workers or machines specialised in this one task 7 of 13 Induction training initial training to familiarise nw recruits with the system of a business 8 of 13 On-the-job training takes place when employees receive training as they're working at the place of work 9 of 13 Off-the-job training takes places away from the job at another place(e.g the business's training centre or a college) 10 of 13 Appraisal assssing how effectively an emplyee is working 11 of 13 Internal recruitment appointing an existing employee of the business to fill a vacancy 12 of 13 External recruitment appointing an employee of ANOTHER business to fill a vacancy 13 of 13
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