Business Unit 2

Levels of hierarchy
The structure of a business - each level has responsibility and authority over the levels below
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Tall structure
A organistional structure with many levels of hierachy.
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Flat structure
A organistional structure that doesnt have many levels of hierachy.
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Span of control
The number of people who report directly to a manager.
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Centralised structure
All decisions are made at the top of a business.
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Decentralised structure
Authority is shared out between more junior employees.
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Delayering
Removing levels of hierachy - altering the structure of the business.
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HRM
Ensures the business has the right number of employees and that they are of the right quality in terms of skills and qualifications.
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Labour Productivity
A measure of how much each employee produces.
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Labour Turnover
A measure of the proportion of staff who leave each year.
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Absenteeism
A measure of the proportion of time employees have off work
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Other cards in this set

Card 2

Front

A organistional structure with many levels of hierachy.

Back

Tall structure

Card 3

Front

A organistional structure that doesnt have many levels of hierachy.

Back

Preview of the back of card 3

Card 4

Front

The number of people who report directly to a manager.

Back

Preview of the back of card 4

Card 5

Front

All decisions are made at the top of a business.

Back

Preview of the back of card 5
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