business unit 1

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Dictator style management and leadership, manager makes all decisions
Autocratic
1 of 12
Leader still makes decisions but takes employees wellfare into consideration
Paternalistic
2 of 12
Encourages participation through persuasion and consultation within leadership
Democratic
3 of 12
Hands off approach with little approach and allows freedom
laissez-faire
4 of 12
groups of customers are asked for feedback on products over a period of time
Consumer panels
5 of 12
Organised collection of data stored electronically with instant access, searching and sorting abilities
Database
6 of 12
customers are invited to attend a discussion about a product, led by market researchers
Focus groups
7 of 12
Part of a whole market where a particular customer group has similar characteristics
Market segment
8 of 12
division of people based on social class
socio-economic
9 of 12
money at the end of the year gets invested back into the business
Retained profit
10 of 12
have someone else do work out of the work place either offsite or in a different country
Outsourcing
11 of 12
more than three layers in the hierarchy
Tall Structure
12 of 12

Other cards in this set

Card 2

Front

Leader still makes decisions but takes employees wellfare into consideration

Back

Paternalistic

Card 3

Front

Encourages participation through persuasion and consultation within leadership

Back

Preview of the front of card 3

Card 4

Front

Hands off approach with little approach and allows freedom

Back

Preview of the front of card 4

Card 5

Front

groups of customers are asked for feedback on products over a period of time

Back

Preview of the front of card 5
View more cards

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